Manager, Human Resources Distribution Centers

Sephora•Maryland, MD

6d•$124,695 - $139,365•Onsite

About The Position

At Sephora’s DCs, our people are the core of our organization. As an HRM, you are a strategic leader, culture champion, and trusted business advisor, empowering both leaders and employees to thrive. You’ll be a key partner in shaping a healthy, productive, and positive work environment by working closely with leaders to align HR strategies with operational business goals. From coaching leaders through workforce decisions to modernizing and improving DC people process; you’ll help create a workplace where talent thrives. You’ll also collaborate with stakeholders to ensure policies and practices are not just followed but understood and applied in a way that supports both compliance and a strong workplace culture. As an HR Manager, you are expected to lead by example, demonstrating strong core values through your expertise, integrity, and approach to people management. Your ability to model these values will not only guide and inspire the workforce but also contribute to a culture of inclusion, collaboration, and high performance- creating a workplace where everyone can thrive.

Requirements

3+ years of relevant Human Resource Management experience at the manager or equivalent level, preferably in a distribution center or manufacturing plant
Minimum of bachelor’s degree in human resources or related field
Proficiency with MS Office Suite
Proven ability to make sound decisions and judgments and practice confidentiality.
Possess excellent verbal, written and public speaking communication skills.
Ability to plan, organize and work with minimal supervision.
Ability to work under pressure, prioritize, organize and handle multi-tasks simultaneously.
Must be flexible and adaptive to respond to a fast-paced environment
Ability to effectively give and receive feedback professionally and respectfully
Successfully model teamwork and demonstrate a collaborative approach when working with staff, associates, and management
Demonstrate Sephora Values
Maintain a flexible work schedule, including flexing work hours to reflect the needs of the business

Nice To Haves

master’s degree preferred
PHR or SPHR certification preferred

Responsibilities

Implement and manage the cyclical performance management process
Collaborate with leadership team to understand and execute organizational HR and TA strategy, focusing on current and future talent needs
Perform succession planning and gap analysis to develop effective leadership development plans
Provide performance management support by guiding and delivering performance improvement plans, disciplinary guidance, and terminations, ensuring fairness and consistency
Conduct exit interviews for exempt leaders
Analyze exit interview data and onboarding feedback to identify trends and areas for improvement
Build and develop a skilled HR team
Support strategic leadership development plans and provide leadership coaching and consultation
Benchmark and collect data from surveys and feedback for benefits and compensation, collaborating on recommendations to stakeholders
Support network and HQ initiatives and project work
Calibrate with operations leaders for peak readiness and staffing strategies including but not limited to effective selection, onboarding, retention, and engagement
Ensure site alignment and consistency across DCHR network
Support HRG in ER case management and provide decision guidance
Address escalated employee relation issues, legal-related concerns, and collaborate with legal partners
Enforce consistent policies and procedures and revisions, when necessary
Perform local work accommodation analysis and calibration
Consult on escalated LOA situations
Conduct listening sessions, develop action plans, administer Voice Surveys, and monitor progress
Drive engagement efforts aimed at creating and maintaining a positive work environment
Perform site safety calibration and manage safety incident, collaborating with operations leaders and Environmental Health & Safety Team
Manage workers’ compensation cases and conduct site-specific analysis
Maintain a successful partnership with staffing agencies while managing contracts to aligned service level agreements

Benefits

medical
dental
vision coverage
disability insurance
life insurance
401k with 4% match
FSA and HSA programs
Student Debt Retirement plan
paid time off
sick paid time off
protected leave
development programs
tuition reimbursement
mentorship
30% discount on all merchandise/services
opportunities for free product or “gratis”
flash sale discounts on LVMH brand products
free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse
volunteer and donation matching