Manager, Human Resources Operations

Humber River HealthToronto, ON

About The Position

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy. We currently have an exciting opportunity for a Manager, Human Resources Operations to join our Human Resources Team. Reporting into the Director, Talent, Total Rewards, People Analytics, you will lead and direct the development and improvement of compensation strategies, programs, policies, and processes; design, implement, and manage the optimization of HR operations, systems, and tools. You will also be responsible to provide strategic leadership and oversight of talent acquisition processes and the Talent Acquisition and HR Specialist team, ensuring high quality, timely hiring outcomes that support organizational workforce needs.

Requirements

  • Bachelor’s degree in Human Resources or related field
  • Minimum 3 years leadership experience in a unionized environment
  • Minimum 8 years of experience in Human Resources with at least 5 years of experience in compensation, benefits, and HRIS management
  • Thorough knowledge of compensation principles and practices, payroll procedures, CRA guidelines, and benefits administration required
  • Proficient in Microsoft office applications

Nice To Haves

  • Certified Compensation Professional, Certified Benefits Professional or Project Management Professional designation an asset

Responsibilities

  • Lead design, implementation, and improvement of HR operational processes related to HR Operations including, Total Rewards, Talent Acquisition, analytics, and service delivery.
  • Develop centralized processes that enhance HR service delivery.
  • Provide strategic leadership for enterprise wide recruitment processes, ensuring efficient, equitable, and compliant hiring practices.
  • Lead, coach, and manage the recruitment team, including performance management, workload balancing, and capability development.
  • Support the development and administration of new or current compensation programs within authorized budgets and timelines (merit cycles, incentives, job evaluation, market reviews, etc.).
  • Lead complex total compensation programs in a multi union environment.
  • Oversee job creation and evaluation methodologies and standards.
  • Provide support in the development, implementation, and ongoing maintenance of HR technology strategy and related infrastructure.
  • Support the monitoring of workflows in partnership with HR, IS, and internal system users to ensure smooth operations.
  • Lead development and maintenance of standardized HR reporting practices.
  • Monitor accuracy of data interfaces and system data integrity.
  • Lead a data driven HR culture by identifying business challenges and developing analytic solutions.
  • Oversee methodologies, frameworks, and governance for HR metrics and reporting.
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