Manager, HR Operations
About The Position
The HR Operations Manager will play a critical role in scaling and supporting a fast-growing professional services organization. This individual will oversee core HR operations, ensuring consistent, compliant, and high-quality execution across the employee lifecycle. The role will be responsible for leading key functional areas including immigration, the HR Generalist POD, and office management/HR administration. This position requires a strong operator who can balance strategic thinking with hands-on execution, build structure in a dynamic environment, and lead a distributed team with clarity and accountability.
Requirements
- 7+ years of progressive HR experience, with a strong focus on HR operations
- Experience managing immigration processes in a corporate or professional services environment
- Proven experience leading and developing HR teams
- Strong knowledge of employment laws and HR best practices
- Excellent organizational, problem-solving, and communication skills
- Ability to operate both strategically and tactically in a fast-paced environment
- Operational excellence and attention to detail
- Strong Project Management experience
- Leadership and team development
- Process design and continuous improvement
- Strong judgment and decision-making
- Ability to manage complexity and ambiguity
Nice To Haves
- Experience working in a multi-entity, high-growth, or private equity-backed environment preferred
Responsibilities
- Own and continuously improve HR operational processes across onboarding, employee changes, and offboarding
- Ensure compliance with federal, state, and local employment laws and regulations
- Develop and maintain scalable systems, workflows, and documentation to support company growth
- Partner with leadership to implement and manage HR initiatives and projects aligned with business objectives
- Oversee all employment-based immigration processes (e.g., H-1B, PERM, green cards)
- Partner with external counsel to ensure timely filings and compliance
- Serve as the internal subject matter expert on immigration policies and employee communications
- Track and manage immigration timelines, renewals, and documentation
- Lead and develop a team of HR Generalists supporting multiple business units or portfolio companies
- Establish service delivery standards and ensure consistent, high-quality HR support
- Coach and mentor team members to strengthen HR capabilities and business partnership skills
- Manage workload distribution and prioritize initiatives across the POD
- Oversee Office Manager and administrative HR functions, ensuring smooth day-to-day operations
- Manage internal policies, document management, etc.
- Ensure a high-quality employee experience through effective coordination of workplace and HR services
- Identify inefficiencies and implement process improvements to increase scalability and effectiveness
- Partner with internal teams to optimize HR systems and reporting capabilities
- Use data and metrics to drive decision-making and operational improvements
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
