About The Position
We’re searching for a Housekeeping Manager to work alongside our team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests. Every day is different, but you’ll mostly be managing, coaching, and developing a team of 100+ dedicated to exceptional housekeeping and laundry standards, handling complaints and special requests to keep every guest happy, checking that public areas, suites, equipment, and linen exceed guest expectations, assisting with deep cleaning projects and occasionally assisting your team during busy periods, educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards, and maintaining inventory levels, preparing budgets, and driving productivity.
Requirements
- A high school diploma or equivalent is required.
- At least one year of hands-on housekeeping experience, preferably within a hotel or hospitality environment.
- Prior exposure to supervisory responsibilities is highly valued, especially in a unionized setting, where understanding labor agreements, team coordination, and compliance is essential.
- Experience leading small teams, assigning daily tasks, and maintaining quality standards will help you excel.
- Strong communication skills are essential for this role.
- Confident communicating clearly and professionally in English, both verbally and in writing.
- Ability to interact with team members, coordinate with other departments, and respond to guest needs when necessary.
Nice To Haves
- Additional certifications or coursework in hospitality, hotel management, or a related field are a plus and demonstrate a strong foundation for success in this role.
- Bilingual or multilingual candidates will be given priority consideration, as additional language skills help us better serve a diverse team and guest population.
Responsibilities
- Managing, coaching, and developing a team of 100+ dedicated to exceptional housekeeping and laundry standards
- Handling complaints and special requests to keep every guest happy
- Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
- Maintaining inventory levels, preparing budgets, and driving productivity
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
