Manager, Hospice (Home Health), Full-Time

Adventist Health

About The Position

Manages and coordinates clinical nursing services and day-to-day agency operations for Home Health and hospice care patients. Supervises, coordinates, and evaluates staff in licensed and unlicensed positions, exercising independent judgment in recruiting, training, coaching, supervising, and directing assigned staff. Ensures regulatory compliance and quality patient care, coordinates care planning with other disciplines, and serves as a liaison among physicians, nurses, and patients and families to resolve issues. The manager oversees staff performance, scheduling, training, recruitment, and selection; supports department operations, policies, budgets, and workflows; and helps ensure accurate and timely clinical documentation and medical records. The role also collaborates on risk management, safety, quality, and infection prevention activities for Home Health and hospice services.

Requirements

Bachelor’s degree in nursing or an equivalent combination of education and related experience.
Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per AH policy.
Valid driver’s license and must be at least 21 years of age.
Registered Nurse (RN) license in the state of practice.

Nice To Haves

Master’s degree.
Five years of home care and/or hospice nursing experience.
One year of leadership experience.
One year of hospital case-management experience, including discharge planning.
Registered Nurse (RN) licensure in the state of practice.
Public Health Nurse licensure in the state of practice.

Responsibilities

Collaborate with managers, committees, and staff on risk management, safety, patient-care quality, and infection prevention issues for Home Health and hospice services.
Oversee tracking and monitoring of department infection prevention activities and participate in relevant committees.
Direct and manage the performance of nursing, therapy, and clinical staff.
Ensure staff follow internal policies and procedures and accreditation and licensing requirements.
Manage staff schedules and training activities; assign patient-care activities based on staff skills and patient needs while balancing workloads.
Communicate agency policy and procedure changes.
Participate in recruitment and selection processes for department staff.
Identify training needs, arrange in-service sessions, train new employees, and participate in staff training.
Address supervised staff complaints concerning training needs, work assignments, and overtime scheduling.
Complete periodic evaluations and coach and counsel staff who do not meet expectations, including issuing formal oral and written reprimands.
Support department management, maintain current policy and procedure manuals, and facilitate efficient workflows.
Assist with developing and monitoring budgets; conduct staff meetings and prepare agendas and calendars.
Contribute to documentation principles for treatment plans, clinical notes, summaries, and physician orders.
Conduct and document case-management meetings with nurse case managers.
Ensure accurate, current medical records are maintained according to state and federal requirements and that document review and submission are timely.
Work with the Patient Care Coordinator on coding, chart audits, and other patient-record compliance activities.
Perform other job-related duties as assigned.