Manager, Hope Hospice-Bonita Springs
About The Position
The Hospice House Manager is responsible for direct oversight of all aspects of patient care provided by hospice house staff members twenty-four hours a day, seven days per week, including case management, fiscal accountability, risk, compliance, and personnel management. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties.
Requirements
- Bachelor’s degree or higher in health related field or an equivalent combination of education and experience
- Current license as RN in the state where the employee will be working or multi-state/compact nurse license
- Minimum of three (3) years of nursing experience
- Minimum of one (1) year of supervisory and/or management experience
- Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 3/31/2023
- Intermittent Driver - Valid driver’s license and automobile insurance per Company policy
- Demonstrated skills and ability in: fiscal accountability, communication (written and verbal), interpersonal relations, problem solving, individual team motivation, planning and organizing, conflict resolution and other leadership qualities
- Ability to use equipment with visual and auditory mechanisms
- Ability to physically access patient rooms and other areas of the Hospice House
- Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
- Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
Nice To Haves
- Previous oncology, hospice or home health experience preferred
Responsibilities
- Provides oversight to Hospice House operations 24/7.
- Monitors Pyxis OverRide Reports and medication inventories to determine drug diversion.
- Implements systems and processes to evaluate actual care delivered to patients compared to needs documented on the Plan of Care.
- Schedules staff/provides coverage/assistance to department, as needed, and as acuity dictates to ensure continuity of care to all patients.
- Facilitates seamless coordination of patients’ care between all parties, internal and external.
- Monitors and provides feedback and direction on care plan documentation to staff members.
- Administers direct nursing care to select patients, as deemed appropriate, to maintain own clinical competence and/or to assess particular patient requirement and to provide modeling to staff.
- Ensures timely documentation is present to support appropriate level of care for all patients.
- Collaborates with other departments, i.e., teams, Pharmacy, Infusion Program, DME, HospiceHelp24, Continuous Care Program, other Hospice Houses and Patient Access/Admissions, to ensure all patient care needs are met.
- Ensure timely attention to and effective solutions for customer concerns and complaints.
- Performs other duties as assigned.
Benefits
- Benefits day 1
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What This Job Offers
Job Type
Full-time
Career Level
Manager
