Retail Supervisor, FT (Bonita Springs)

Sunshine Ace Hardware•Bonita Springs, FL

2d•Onsite

About The Position

Sunshine Ace Hardware is seeking a Full Time Retail Store Supervisor for their Bonita Springs, FL location. As a family-owned business since 1958, Sunshine Ace Hardware prides itself on providing career opportunities, contributing to the local economy, and offering helpful advice from friendly associates. They offer competitive pay, great benefits, and a flexible, family-oriented work environment. This role involves providing legendary customer service, overseeing sales floor and frontend operations, and ensuring efficient store operations in the absence of management. The supervisor will also be responsible for maintaining company policies, motivating associates, managing special orders, assisting with truck unloading and merchandise stocking, understanding back-of-house processes, overseeing cash office tasks, assisting with safety and security training, and ensuring daily department checklists are completed for store presentation.

Requirements

Associate degree in business, business management or retail management or a closely related field and a minimum of 3 years of progressively responsible and related supervisory experience; OR, high school diploma or General Education Degree (GED) or equivalent combination of education and experience
Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multitask, talented director of internal and external guest relations, team builder, basic math skills, computer skills.
Ability to build relationships with customers and team
Must be able to have a flexible schedule and willing to shift with business needs. This includes a mixture of shifts from mornings, nights, and weekends to allow a full understanding of your business and work with all of your associates who may have a restrictive schedule.
Attain and maintain forklift operator’s certification if needed

Nice To Haves

Bilingual (Spanish) verbal and written communication skills strongly preferred but not required

Responsibilities

Provides legendary customer service to every customer, every time by being helpful, knowledgeable and friendly
Performs all basic functions of floor associate and frontend as needed while demonstrating the S.A.L.E.S. skills/behaviors
Effectively oversees the sales floor and frontend to ensure customer / associate awareness at all times
Maintains effective and efficient operations in the manager and/or assistant manager’s absence to include associate/customer safety practices, injury and illness reporting, etc.
Remains current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner
Motivates and develops associates to meet goals/objectives
Helps monitor and execute the store special order and online validation process
Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock)
Understands the basic functions of inventory, receiving, and other back of house processes.
Oversees all cash office tasks that include daily balancing of safe, daily cash deposits, and ordering money
Assists in providing awareness and training for safety and security including theft, robbery and loss prevention
Oversees the execution of daily dept. checklist to ensure we are maintaining clean, fronted, signed, and in stock conditions for our customers