Manager - Home Medical Equipment

Avera•Yankton, SD

17h•Onsite

About The Position

Responsible for the day to day operation of the store, including all aspects of customer service, inventory control, staff supervision, and other management responsibilities. Overall, responsible and accountable for the ongoing operations of the site, to include planning, organizing, inventory management and day to day operations. In collaboration with the leadership team, responsible for the development and implementation of the annual operational plan for the location. Incorporates input from staff, customers, and the leadership team. Takes initiative to research and solve operational problems and designs methods and procedures to improve the efficiency and productivity of site operations. In collaboration with the Avera@Home leadership, assists in the preparation of the annual financial budget to include projected revenues and expenses. Works within the approved budget and substantiates any variances. In collaboration with the leadership team, assures the implementation of policies, procedures and protocols; competency based orientation; annual competencies; continuing education and patient education. Monitors, analyzes, and interprets monthly reports. Develops action plans to address negative variances. In collaboration with the leadership team, is responsible for the collection, analysis, and maintenance of data as by performance improvement, risk management, OSHA, FDA, DOT, and other state/federal guidelines. As a member of the leadership team, serves as a role model of the leadership principles resulting in positive communication and problem solving. Participates in state, regional, and national industry activities, maintaining a positive relationship with peers from across the HME network. Assists with sales and rentals of equipment, set-up, and education to customers, training of staff and referral sources, documentation, reimbursement verification, follow-up, and any related duties as required. Responsible for maintaining a well-organized retail and storage area that reflects the company's standard for excellence. Responsible for overseeing efficient, timely deliveries by delivery/clinical staff. Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Requirements

The individual must be able to work the hours specified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
Bachelor's from a four- college or university or equivalent combination of education and experience
Drivers License - Licensing Board
A valid driver's license and that the employee is insurable by Avera Health automobile liability insurance carrier.

Responsibilities

Overall, responsible and accountable for the ongoing operations of the site, to include planning, organizing, inventory management and day to day operations.
In collaboration with the leadership team, responsible for the development and implementation of the annual operational plan for the location.
Takes initiative to research and solve operational problems and designs methods and procedures to improve the efficiency and productivity of site operations.
In collaboration with the Avera@Home leadership, assists in the preparation of the annual financial budget to include projected revenues and expenses.
Works within the approved budget and substantiates any variances.
In collaboration with the leadership team, assures the implementation of policies, procedures and protocols; competency based orientation; annual competencies; continuing education and patient education.
Monitors, analyzes, and interprets monthly reports.
Develops action plans to address negative variances.
In collaboration with the leadership team, is responsible for the collection, analysis, and maintenance of data as by performance improvement, risk management, OSHA, FDA, DOT, and other state/federal guidelines.
As a member of the leadership team, serves as a role model of the leadership principles resulting in positive communication and problem solving.
Participates in state, regional, and national industry activities, maintaining a positive relationship with peers from across the HME network.
Assists with sales and rentals of equipment, set-up, and education to customers, training of staff and referral sources, documentation, reimbursement verification, follow-up, and any related duties as required.
Responsible for maintaining a well-organized retail and storage area that reflects the company's standard for excellence.
Responsible for overseeing efficient, timely deliveries by delivery/clinical staff.
Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.