Director Home Medical Equipment

Avera•Sioux Falls, SD

About The Position

The Regional Director of HME/Durable Medical Equipment (DME), Operations oversees the strategic, financial, and clinical performance of multiple HME locations or branches within a specific region. The Regional Director ensures regulatory compliance (e.g., CMS, accreditation), manage budgeting, drive revenue growth, and lead staff to maintain high-quality patient care and operational efficiency.

Requirements

The individual must be able to work the hours specified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Bachelor's Business, Marketing, Health Administration or related field or equivalent industry experience
Drivers License - Licensing Board Upon Hire
Strong understanding of DME billing, coding, and compliance.
Leadership: Proven capability to lead teams, improve processes, and manage financial performance.
Travel: Regular, high-volume travel within the assigned region.
7-10 Years of Multi-site experience preferred
Proven ability to lead teams, improve process and manage financial performance - required
Required travel within the Region of responsibility and home office - Required
Must live within the Region - Required

Nice To Haves

7-9 years in medical/DME operations, with significant multi-site management experience.

Responsibilities

Operational Leadership: Directs daily activities across multiple sites to ensure high-quality, efficient service and adherence to company policies and procedures.
Compliance & Safety: Ensures strict adherence to DMEPOS standards, accreditation bodies, OSHA, FDA, DOT, and federal/state, and local regulations.
Financial Management: Manages regional budgets, reviews monthly financial statements, controls operating expenses, and drives revenue growth.
Talent Management: Mentors and supervises branch managers, conducts performance evaluations, and develops staff skills.
Logistics & Inventory: Oversees inventory control, supply chain efficiency, and equipment delivery processes.
Oversee quality assurance/audit programs and conduct ongoing and periodic performance assessments to ensure quality standards are being met at their local branches.
Collaborates with leaders, peers, and team members to support the development and implementation of safety programs at the community and regional level.
Partners with Provider Referrals, Access Services, Patient Financial Services, Advanced Respiratory Services, Branch Manager’s and the Sales team to ensure timely equipment setup, proper documentation for the setup, and documentation for billing within 30 days.
Assists with sales and rentals of equipment, set-up, and education to customers, training of staff and referral sources, documentation, reimbursement verification, follow-up, and any related duties as required.
Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.