Manager, Healthcare Performance Improvement - Pharmacy Services

Forvis Mazars, LLP•Kansas City, MO

About The Position

The Performance Improvement Healthcare Consulting team helps healthcare organizations achieve sustainable results by addressing margin erosion through targeted improvement strategies. By aligning strategic, operational, and financial initiatives, the team identifies opportunities and supports leadership in implementing impactful changes. Its focus is on strengthening margins so providers can fulfill their mission and thrive in an evolving healthcare environment. The Manager, Healthcare Performance Improvement - Pharmacy Services develops and executes enterprise-wide pharmacy strategies aligned with organizational goals. The role leads pharmacy business planning, evaluates pharmacy operations and formularies, oversees PBM relationships and payer contracting, and directs billing and pricing strategies. It also advises clients on 340B compliance and optimization, implements and maintains split-billing vendors, supports audit readiness, and manages 340B networks, reporting, and compliance initiatives. The manager advises executive leadership, presents recommendations to cross-functional teams, builds long-term client partnerships, represents the organization in industry forums, mentors junior staff, and leads cross-functional teams focused on collaboration and continuous improvement. Forvis Mazars, LLP is an independent member of Forvis Mazars Global and provides assurance, tax, and consulting services. The firm describes its culture as focused on client experience, relationships, learning, and supporting employees. It offers a total rewards program and flexible work environment.

Requirements

Bachelor’s degree in Business, Pharmacy, Technology, Health Services Administration, or a related field, or a Doctor of Pharmacy (PharmD).
At least 5 years of relevant pharmacy experience.
Experience with pharmacy performance improvement projects, including qualitative and quantitative tasks.
Proficiency in Microsoft Office Suite.

Nice To Haves

Master’s degree.
Certified Pharmacy Technician (CPhT).
Prior consulting experience.
Data visualization experience in PowerBI or Tableau.

Responsibilities

Develop and execute enterprise-wide pharmacy strategies aligned with organizational goals, including specialty pharmacy, entity-owned models, and payer engagement.
Lead pharmacy business planning to optimize workflows, financial performance, and regulatory compliance across healthcare settings.
Evaluate onsite pharmacy operations and formularies to identify cost-saving opportunities, improve outcomes, and enhance patient access.
Oversee PBM relationships and lead payer contracting to maximize reimbursement and support value-based care.
Direct pharmacy billing and pricing strategies to ensure accuracy, transparency, and regulatory alignment.
Advise clients on 340B program compliance, optimization, and risk mitigation.
Implement and maintain split-billing vendors, including crosswalk development and system integration.
Conduct compliance reviews and support HRSA audit readiness.
Expand and manage 340B networks, including contract pharmacies, child sites, direct purchasing, and orphan drug strategies.
Lead 340B financial reporting and compliance initiatives to ensure transparency and regulatory alignment.
Advise executive leadership on pharmacy performance, compliance risks, and strategic growth.
Deliver presentations and recommendations to cross-functional teams to drive decision-making.
Provide tailored solutions and build long-term client partnerships.
Represent the organization in industry forums and contribute thought leadership and market insights.
Mentor junior staff through coaching and development.
Build and lead cross-functional teams to drive collaboration, accountability, and continuous improvement.