Manager, Health & Safety Standards, Certifications & QA
About The Position
Reporting to the Director of Prevention, the Manager, Health and Safety Standards, Certifications and Quality Assurance is responsible for leading the development, implementation, management, quality assurance and continuous improvement of WorkSafe’s standards and programs. This role oversees the design and delivery of comprehensive quality assurance and quality control processes, as well as the development, evaluation and continuous improvement of provincial training and certification programs. The Manager ensures prevention training meets established provincial standards and that certification processes are rigorous, evidence-informed, and consistently applied. The Manager enables a culture of continuous improvement by embedding evaluation frameworks, measurement practices, and feedback loops that strengthen program quality and demonstrate impact. Through strong leadership and collaborative partnerships, this role ensures prevention training programs and services are delivered with consistency, equity, and measurable value to workers, employers, and provincial partners.
Requirements
- A diploma or degree in Occupational Health and Safety or related discipline.
- A minimum of five years leadership experience in the development, implementation and evaluation of safety management and/or certification standards, services and programs.
- Experience implementing quality assurance practices.
- A valid class 5 driver’s license
Nice To Haves
- Certification as a Canadian Registered Safety Professional
Responsibilities
- Lead the design, development, implementation, management, quality assurance and promotion of new evidence based standards and/or revision of existing standards and training/certification programs.
- Lead the development, implementation, and continuous refinement of provincial QA/QC frameworks, processes, and performance measures that support the integrity and effectiveness of prevention standards and training programs.
- Oversee program evaluation to identify opportunities for improvement, emerging risks, and opportunities to enhance service standards.
- Provide strategic leadership and operational management to ensure high-quality, consistent, and effective WorkSafe training service delivery.
- Provide strategic leadership and operational management with Prevention events, education/training, to ensure quality, consistent and effective service delivery.
- Conduct outreach activities to promote safety standards and training programs at conferences and relevant events.
- Facilitate the WorkSafe Safety Management System Assessment (SMSA) program. Responsible for delivering competent training and onboarding within the SMSA program.
- Responsible for analyzing and reporting provincial training program results.
- Coach, mentor, and support Health and Safety QA/QC Specialists, Health and Safety Consultants and Coordinator of Events, Education and Training to strengthen competencies, enhance performance, and grow expertise in quality assurance and quality control practices.
- Build and maintain positive and effective working relationships and strategic alliances with stakeholders to achieve strategic and operational results reflective of the values and culture of the WCB.
- Collaborate with internal and external stakeholders to ensure expectations related to program efficiency, effectiveness, compliance, and customer value are met.
- Partner with management, customers, and staff to identify gaps in service timeliness, safety, quality, engagement, and overall value—and lead the development of responsive solutions.
- Monitor program performance and provide regular feedback and recommendations to leadership to support decision-making, risk mitigation, and strategic planning.
- Ensure training and awareness initiatives are developed and delivered effectively to support prevention outcomes across the province.
- Recruit, develop, and manage staff in alignment with WCB principles, policies, and organizational values.
- Travel within the province to support program implementation and stakeholder engagement.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
