Manager, Health Information

Cedars-Sinai Medical Center•Los Angeles, CA

About The Position

The Health Information Manager oversees the day-to-day management and coordination of designated functions or sections within the Health Information Department, specifically within Release of Information and Privacy. The manager operates in accordance with Cedars-Sinai and department guidelines and budgets, with oversight from Executive and Associate Directors. As a member of the leadership team, the manager works with supervisors and staff to establish objectives aligned with the department’s and organization’s mission, vision, and strategic goals. The position is accountable for achieving objectives related to quality, productivity, team development, customer service, and financial performance. It manages resource use and expenditures, leads initiatives, monitors operational progress and key performance indicators, improves staff productivity and service quality, promotes employee satisfaction, and ensures compliance with applicable rules and regulations. The role also supports the growth and development of team members and mentors supervisory staff.

Requirements

Associate’s degree or college diploma in Health Information Management or a related major.
At least 5 years of progressive supervisory experience.

Nice To Haves

Bachelor’s degree.
Registered Health Information Administrator (RHIA) or Registered Health Information Technician credential (the posting lists “RHIA” for both).

Responsibilities

Demonstrate proficiency in the operational, regulatory, and system aspects of functions and services within the manager’s scope of responsibility, including how those functions interrelate.
Manage assigned functions and establish productivity, quality, and timeliness standards for measuring operational success.
Measure customer satisfaction through surveys or direct observation.
Manage staff resources efficiently, including minimizing overtime and preventing service disruptions caused by vacancies; use staffing analysis, alternate scheduling or coverage, and position proposals as appropriate.
Develop plans to resolve problems and deficiencies.
Develop organizational and departmental training requirements and ensure annual training completion, including health and safety, corporate integrity, and technical competency.
Provide input for policy statements, draft procedure documents, and approve work papers.
Promote team members’ growth and development and mentor supervisory team members.
Ensure timely performance evaluations, feedback sessions, and the development and monitoring of work plans.
Control resource usage and expenditures, lead initiatives, and accomplish objectives within the scope of coding and health information practices.
Monitor operational progress and key performance indicator attainment, enhance productivity and service quality, promote employee satisfaction, and ensure regulatory compliance.