Manager, Health Information

Cedars-Sinai•Los Angeles, CA

6d•$101,026 - $174,782

About The Position

The Health Information Manager is responsible for the day-to-day management and coordination of designated functions or sections of the Health Information Department within Release of Information and Privacy. The role operates in accordance with Cedars-Sinai and Health Information Department guidelines and budgets, under the oversight of Executive and Associate Directors. As a member of the leadership team, the manager works with supervisors and staff to develop objectives aligned with the department’s and organization’s mission, vision, and strategic goals. The manager is accountable for outcomes in quality, productivity, team development, customer service, and financial performance; controls resource use and expenditures; leads initiatives; monitors operational progress and key performance indicators; improves staff productivity and service quality; promotes employee satisfaction; and ensures compliance with applicable rules and regulations.

Requirements

Associate’s degree or college diploma in Health Information Management or a related major.
At least 5 years of progressive supervisory experience.

Nice To Haves

Bachelor’s degree preferred.
Registered Health Information Administrator (RHIA) or Registered Health Information Technician credential preferred; the posting states “RHIA” for both.

Responsibilities

Manage designated Health Information Department functions or sections within Release of Information and Privacy.
Establish productivity, quality, and timeliness standards for assigned functions and monitor operational success.
Measure customer satisfaction through surveys or direct observation.
Manage staff resources efficiently, including minimizing overtime and preventing service disruptions caused by vacancies; use staffing analysis, alternate scheduling or coverage, and position proposals as appropriate.
Develop plans to resolve problems and deficiencies.
Develop organizational and departmental training requirements and ensure annual completion, including health and safety, corporate integrity, and technical competency training.
Provide input for policy statements, draft procedure documents, and approve work papers.
Promote team members’ growth and development and mentor supervisory team members.
Ensure timely performance evaluations, feedback sessions, and development and monitoring of work plans.
Monitor operational progress and key performance indicators, improve productivity and service quality, promote employee satisfaction, and ensure compliance with applicable rules and regulations.
Control resource usage and expenditures, lead initiatives, and achieve objectives within the scope of coding and health information practices.