Manager-Health Information Management

Southeast Iowa Regional Medical Center•West Burlington, IA

About The Position

The Manager of Health Information Management is responsible for day-to-day operations across Health Information Management, including Release of Information, Record Processing, and Coding. The position manages staff activities and ensures health information functions meet departmental standards. It provides leadership and strategic direction for coding operations across Great River Health entities and collaborates with Providers and Clinical Leadership to ensure documentation accurately reflects clinical care. The role integrates operations, facilitates best practices, improves efficiency, and aligns work with Great River Health’s strategic plan while maintaining quality and customer service standards and ensuring compliance with organizational policies, procedures, and applicable laws and regulations.

Requirements

  • Associate’s degree in Health Information Management or another related field.
  • 4–6 years of experience in hospital or professional coding or Health Information Management.
  • Registered Health Information Technician (RHIT) certification or Certified Coding Specialist certification upon hire.

Nice To Haves

  • Bachelor’s degree in arts/sciences (BA/BS) in Health Information Management or another related field.
  • 1–3 years of leadership experience.

Responsibilities

  • Optimize revenue through complete, compliant, and accurate ICD-10-CM, CPT, and/or HCPCS coding while improving patient, physician, and customer relations.
  • Oversee Coding operational teams and collaborate with department leadership to ensure timely and accurate facility and professional coding.
  • Design and conduct performance-improvement activities for coding services, use their findings appropriately, and follow up on positive and negative quality-improvement findings.
  • Establish qualitative and quantitative performance standards for Coding, monitor performance, and direct improvement efforts when gaps are identified.
  • Manage development and implementation of training and education programs for areas of responsibility and as required by regulations, accrediting and licensing bodies, and departmental procedures.
  • Ensure clinical documentation integrity in support of the revenue cycle, clinical documentation improvement, and complete capture of patient care.
  • Serve as an internal consultant on hospital and professional coding operations, including documentation supporting coding.
  • Provide weekly status reports on key performance indicators and discharge-not-final-coded trends.
  • Collaborate with other health system departments on the maintenance, integrity, and confidentiality of patient medical records.
  • Create and update forms in accordance with health system guidelines and policies.
  • Develop and implement coding and health information policies and procedures for managing patient records in compliance with legal and ethical standards.
  • Ensure the integrity, confidentiality, and security of health information systems.
  • Coordinate with Revenue Integrity and Compliance to complete regularly scheduled coding audits of hospital and professional coders and provide feedback to individual coding staff.
  • Assist with external coding audits conducted at least yearly and develop and implement action plans to address identified deficiencies.
  • Ensure compliance with CMS conditions of participation for medical record standards.
  • Establish strategic relationships with third-party vendors and assess new and existing vendor partnerships as needed.

Benefits

  • Competitive base pay
  • Matching retirement programs
  • Health, dental, and vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts, including car rental and cell-phone plans
  • Employer-paid long-term disability, life, and AD&D insurance
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary life, AD&D, and short-term disability plans
  • Voluntary critical illness, accident, and hospital indemnity insurance
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