Manager, Growth
About The Position
This team is responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength. We are hiring a Manager, Growth to drive growth initiatives across the Marketplace. You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position - both locally and at scale. This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants. You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable. This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.
Requirements
- 6+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
- Proven track record of owning and scaling growth initiatives in complex environments
- Strong marketplace intuition, ideally within multi-sided or regulated environments
- Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
- Proficiency with modern AI and automation solutions, including ChatGPT Codex and Claude Code, to maximize professional efficacy
- Exceptional cross-functional leadership skills, with the ability to influence without authority
- Strong business judgment and capital allocation instincts
- Grit, resilience, and a bias to action in ambiguous, fast-moving environments
Responsibilities
- Define and execute growth strategies to win in priority customer segments or markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
- Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
- Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
- Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions - rapidly testing, learning, and iterating
- Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market
Benefits
- Comprehensive benefits and perks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
