Manager, Growth & Community Engagement

Molina Healthcare•Long Beach, FL

About The Position

Molina Healthcare of Florida is hiring for a Manager of Growth & Community Engagement. This role will be traveling the state of Florida from 50 to 75%. Bilingual, Spanish speaking highly desired. Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing all lines of business. Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages. KNOWLEDGE/SKILLS/ABILITIES Works closely with the AVP/Director to develop and execute the enrollment growth strategy for a specific area, while also being accountable to achieve assigned membership growth targets. Accountable for achieving established goals with the primary responsibility for improving the plan's overall “choice” rate. In addition, works collaboratively with other key departments to increase Medicaid assignment percentages for Molina. Responsible for day-to-day operations and management of team members, including hiring, training, developing, coaching and mentoring, etc. Creates and regularly reviews team performance metrics/scorecards to ensure team performance contributes to overall enrollment growth, while providing clear direction and intermittent steps to achieve success. Contributes to the development, implementation, and evaluation of the enrollment growth plan for assigned territory; plans enrollment activities to promote membership growth. Collaborates with other Lines of Business’ sales teams to identify growth opportunities focused on key providers and Community Based Organizations. Leads team in the development of relationships with key providers, Community Based Organizations (CBOs), Faith Based Organizations (FBOs), School Based Organizations (SBOs) and Business Based Organizations (BBOs) and how to move them through the enrollment pipeline. Directs the coordination, development and approval of State/Federal guidelines for all marketing and promotional materials for all product lines. Demonstrates thorough understanding of Molina’s product lines, Medicaid, CHIP, Medicare SNP, Marketplace, MMP, etc.

Requirements

Bachelor’s Degree or equivalent experience.
5-10 years’ experience in business development, community relations or health care related activities.
3 years Managed-Care, Medicaid experience; knowledge of advertising requirements pertaining to the Medicaid and Medicare media campaigns.
Prior work experience in a supervisory capacity, demonstrating excellent organizational, prioritizing, and motivational skills.
Experience in negotiation, sales or marketing techniques.
Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

Nice To Haves

Bachelor's Degree in Marketing or Healthcare Administration.
Previous healthcare enrollment, marketing and/or sales experience.
Fluency in a second language is highly desirable.
Prior demonstrated work experience in a managerial capacity.
Active Life & Health Insurance Market Place Certified

Responsibilities

Achieving established goals improving Molina’s enrollment growth objectives encompassing all lines of business.
Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.
Works closely with the AVP/Director to develop and execute the enrollment growth strategy for a specific area, while also being accountable to achieve assigned membership growth targets.
Accountable for achieving established goals with the primary responsibility for improving the plan's overall “choice” rate.
Works collaboratively with other key departments to increase Medicaid assignment percentages for Molina.
Responsible for day-to-day operations and management of team members, including hiring, training, developing, coaching and mentoring, etc.
Creates and regularly reviews team performance metrics/scorecards to ensure team performance contributes to overall enrollment growth, while providing clear direction and intermittent steps to achieve success.
Contributes to the development, implementation, and evaluation of the enrollment growth plan for assigned territory; plans enrollment activities to promote membership growth.
Collaborates with other Lines of Business’ sales teams to identify growth opportunities focused on key providers and Community Based Organizations.
Leads team in the development of relationships with key providers, Community Based Organizations (CBOs), Faith Based Organizations (FBOs), School Based Organizations (SBOs) and Business Based Organizations (BBOs) and how to move them through the enrollment pipeline.
Directs the coordination, development and approval of State/Federal guidelines for all marketing and promotional materials for all product lines.
Demonstrates thorough understanding of Molina’s product lines, Medicaid, CHIP, Medicare SNP, Marketplace, MMP, etc.