Community Engagement Manager

MedicaMinnetonka, MN
Remote

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The County Engagement Manager serves as a key representative of Medica and its Medicaid programs, responsible for building and strengthening relationships with counties, community partners, and members across the service area. This role promotes Medica’s services, participates in regional workgroups, and supports community engagement initiatives designed to improve the lives of members. Perform other duties as assigned.

Requirements

  • Bachelor's degree or equivalent experience in related field
  • Minimum of 3+ years of experience in county relations, public health, social services, community outreach, or advocacy.
  • Must be willing to travel throughout the Minnesota regional area to attend public events, consisting of indoor/outdoor venues in all weather conditions, including evenings and weekends.
  • Must be able to sit and stand for long periods.
  • Ability to lift up to 30 pounds.
  • Access to a reliable vehicle (mileage, parking, and travel expenses reimbursed)

Nice To Haves

  • 2+ years of experience in relationship management with providers, counties, and community health organizations
  • Solid understanding of healthcare and managed care, including Medicaid and Medicare.
  • Bilingual in Somali is highly desired
  • Previous healthcare experience

Responsibilities

  • Represent Medica at county meetings, health fairs, conferences, public forums, and community events.
  • Develop, organize, and facilitate meetings, discussion groups, and special events.
  • Identify and cultivate partnerships to expand outreach and strengthen relationships with counties and community partners.
  • Share insights and learnings with Medica leadership on issues important to counties and supporting organizations.
  • Maintain detailed records of member and county engagement, contacts, and outreach activities within Medica’s CRM platform.

Benefits

  • competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
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