Manager- Global Health & Safety Program Governance

Capital One • McLean, VA

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About The Position

Capital One’s Global Workplace Services (GWS) team manages a diverse portfolio of owned and leased properties and supports collaborative, secure workplaces. The Manager, Global Health & Safety Program Governance will build and shape a global First Line Health & Safety governance program, bringing existing capabilities together under a cohesive framework to strengthen consistency, accountability, and risk management across GWS. The role partners with senior leadership and enterprise stakeholders to establish a sustainable model that supports regulatory compliance, operational readiness, and continuous improvement across the global organization.

The manager will develop and mature program strategy, governance frameworks, policies, standards, and minimum requirements; establish accountability and decision rights; and incorporate country-specific regulatory requirements. The role also identifies and monitors H&S risks, contributes expertise to enterprise risk and compliance activities, coordinates responses to significant regulatory events, inspections, and inquiries, and drives sustainable remediation of governance and control gaps.

The position leads cross-functional and geographically dispersed stakeholders, coordinates a global network of regional H&S representatives, and aligns governance with emergency preparedness, life safety, incident management, and workplace safety activities. It establishes program monitoring and reporting, evaluates performance and emerging risks, and uses benchmarking, feedback, and lessons learned to continuously improve program effectiveness.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience in risk management, compliance, or governance.
• At least 3 years of experience developing, implementing, or managing programs, governance frameworks, or risk and compliance initiatives.
• At least 3 years of experience leading teams or cross-functional initiatives, including influencing stakeholders, driving accountability, and delivering results.
• Ability to design, develop, and implement programs from concept through execution, preferably in risk management, compliance, governance, or Health & Safety.
• Ability to work autonomously in ambiguous environments, exercise sound judgment, and translate strategic objectives into actionable programs and sustainable solutions.
• Strong written and verbal communication skills, including the ability to develop and deliver concise, compelling presentations to senior leadership.
• Ability to lead cross-functional and geographically dispersed teams and drive performance in complex, matrixed reporting structures.
• Strong organizational and problem-solving skills, including prioritizing competing demands, anticipating challenges, and identifying improvement opportunities.
• Ability to build trusted partnerships, influence stakeholders at multiple organizational levels, constructively challenge existing practices, gain alignment, and drive improvements.

Nice To Haves

• 7 or more years of experience in risk management, compliance, governance, or program management.
• Experience designing and building programs from the ground up, including governance frameworks, operating modes, and sustainable processes.
• Experience navigating complex regulatory environments and partnering with Legal and other stakeholders on regulatory matters, inspections, or significant compliance events.
• Experience influencing senior leadership and driving organizational change across complex, matrixed, or global organizations.
• Experience in occupational Health & Safety, Environmental Health & Safety (EH&S), or workplace safety governance.

Responsibilities

• Lead the development, implementation, and ongoing maturation of GWS’s global First Line Health & Safety governance program.
• Develop and execute a strategic program roadmap with actionable plans, priorities, milestones, and measurable outcomes.
• Integrate existing H&S capabilities into a cohesive global governance model while maintaining appropriate functional ownership.
• Develop and maintain global H&S governance frameworks, policies, standards, and minimum requirements.
• Establish roles, responsibilities, decision rights, and accountability across GWS, regional teams, and enterprise partners.
• Partner with Legal, regional stakeholders, and functional owners to incorporate country-specific regulatory requirements into global governance practices.
• Drive adoption of governance requirements and establish mechanisms to monitor implementation and accountability across regions and business functions.
• Identify, assess, and monitor H&S-related governance, operational, and compliance risks across GWS’s global footprint.
• Participate in H&S-related enterprise risk assessments, compliance reviews, control development, and effectiveness monitoring, providing program expertise and risk insights.
• Lead GWS’s coordinated response to significant H&S regulatory events, inspections, and inquiries, ensuring timely escalation, appropriate response, and resolution with relevant partners.
• Drive remediation of governance and control gaps by partnering with accountable owners to establish sustainable corrective actions.
• Establish and coordinate a global network of regional H&S representatives to support consistent reporting, accountability, and execution.
• Influence senior leaders and cross-functional stakeholders to drive alignment, resolve challenges, and advance program priorities.
• Partner with operational teams and enterprise functions to align H&S governance with emergency preparedness, life safety, incident management, and workplace safety activities.
• Develop and deliver executive-level presentations, recommendations, and program updates.
• Establish monitoring, reporting, and performance measurement capabilities to assess program effectiveness.
• Analyze performance trends, emerging risks, regulatory changes, and program outcomes to identify improvement opportunities.
• Use industry benchmarking, stakeholder feedback, and lessons learned to evolve the program and strengthen governance effectiveness.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager