Manager- Global Health & Safety Program Governance

Capital One • McLean, VA

1d • $138,100 - $173,400

About The Position

Capital One’s Global Workplace Services (GWS) team manages a diverse portfolio of mixed-use owned and leased properties and helps create, operate, and maintain collaborative, secure workplaces. The Manager, Global Health & Safety Program Governance will build and shape a global First Line Health & Safety governance program, bringing existing capabilities together under a cohesive framework to strengthen consistency, accountability, and risk management across GWS. The role partners with senior leadership and enterprise stakeholders to establish a sustainable governance model supporting regulatory compliance, operational readiness, and continuous improvement across the global footprint.

The successful candidate will lead program development and strategy; create and maintain governance frameworks, policies, standards, and minimum requirements; clarify roles and accountability; incorporate applicable country-specific regulatory requirements; and monitor adoption. The role also identifies and monitors health and safety governance, operational, and compliance risks; participates in enterprise risk assessments and compliance reviews; coordinates responses to significant regulatory events; and drives corrective actions. Additional work includes coordinating regional representatives, aligning health and safety governance with related operational programs, delivering executive updates, and measuring program effectiveness to support continual improvement.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience in risk management, compliance, or governance.
• At least 3 years of experience developing, implementing, or managing programs, governance frameworks, or risk and compliance initiatives.
• At least 3 years of experience leading teams or cross-functional initiatives, including influencing stakeholders, driving accountability, and delivering results.
• Proven program-building experience and ability to design, develop, and implement programs from concept through execution, preferably in risk management, compliance, governance, or Health & Safety.
• Ability to work autonomously in ambiguous environments, exercise sound judgment, and translate strategic objectives into actionable programs and sustainable solutions.
• Exceptional written and verbal communication skills, including developing and delivering concise, compelling presentations to senior leadership.
• Ability to lead cross-functional and geographically dispersed teams, establish accountability, drive performance in complex matrixed structures, manage direct reports, and lead people as team structures evolve.
• Strong organizational and problem-solving skills, including prioritizing competing demands, anticipating challenges, and identifying opportunities for continuous improvement.
• Ability to build trusted partnerships and influence stakeholders across organizational levels, constructively challenge practices, gain alignment, and drive improvements.

Nice To Haves

• 7+ years of experience in risk management, compliance, governance, or program management.
• Experience designing and building programs from the ground up, including governance frameworks, operating modes, and sustainable processes.
• Experience navigating complex regulatory environments, including partnering with Legal and other stakeholders on regulatory matters, inspections, or significant compliance events.
• Experience influencing senior leadership and driving organizational change across complex, matrixed, or global organizations.
• Experience in occupational Health & Safety, Environmental Health & Safety (EH&S), or workplace safety governance.

Responsibilities

• Lead development, implementation, and ongoing maturation of GWS’ global First Line Health & Safety governance program.
• Develop and execute a strategic program roadmap with actionable plans, priorities, milestones, and measurable outcomes.
• Integrate existing Health & Safety capabilities into a cohesive global governance model while maintaining appropriate functional ownership.
• Develop and maintain global Health & Safety governance frameworks, policies, standards, and minimum requirements.
• Establish roles, responsibilities, decision rights, and accountability across GWS, regional teams, and enterprise partners.
• Partner with Legal, regional stakeholders, and functional owners to incorporate country-specific regulatory requirements into global governance practices.
• Drive adoption of global governance requirements and establish mechanisms to monitor implementation and accountability across regions and business functions.
• Identify, assess, and monitor Health & Safety governance, operational, and compliance risks across GWS’ global footprint.
• Participate in enterprise risk assessments, compliance reviews, control development, and effectiveness monitoring, providing program expertise and risk insights.
• Lead GWS’ coordinated response to significant Health & Safety regulatory events, inspections, and inquiries, partnering with Legal, operations, and enterprise stakeholders to support timely escalation, response, and resolution.
• Drive remediation of governance and control gaps by partnering with accountable owners to establish sustainable corrective actions.
• Establish and coordinate a global network of regional Health & Safety representatives to support consistent reporting, accountability, and program execution.
• Influence senior leaders and cross-functional stakeholders to drive alignment, resolve challenges, and advance program priorities.
• Partner with operational teams and enterprise functions to align Health & Safety governance with emergency preparedness, life safety, incident management, and workplace safety activities.
• Develop and deliver executive-level presentations, recommendations, and program updates to support informed decision-making.
• Establish monitoring, reporting, and performance measurement capabilities to assess program effectiveness.
• Analyze performance trends, emerging risks, regulatory changes, and program outcomes to identify improvement opportunities.
• Use industry benchmarking, stakeholder feedback, and lessons learned to evolve the program and strengthen governance effectiveness.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager