Manager, Global Conferences and Travel Security
About The Position
Gartner’s Protective Services team provides security support for events and offices worldwide. The Manager, Global Conferences and Travel Security leads security and safety programs for high-profile events, manages risk in dynamic environments, and partners with internal and external stakeholders to protect Gartner’s people, brand, and operations. The role supports global events by applying security expertise, risk management, and operational leadership to enable safe, seamless execution. The position assesses event-specific risks and implements appropriate security plans and measures; manages security vendors and relationships with venues, local law enforcement, and other external partners; and ensures compliance with applicable security, health, and safety requirements. The role also supports crisis response, executive and VIP security, event intelligence processes, and other executive protection, regional, and site-specific security matters as needed. Global travel of up to 40% is required, and evening or weekend work may be needed for events or security incidents.
Requirements
- Minimum of 7–10 years of event security operations experience desired, preferably with private-sector organizations and events of up to 10,000 people.
- Excellent collaboration skills and ability to build effective relationships with teams, stakeholders, vendors, and clients, with a team-player mindset.
- Operational experience managing security vendors, guard services, and hotel or venue security teams.
- Expertise in threat management, threat assessment, protective intelligence, and personal protective processes.
- Strong understanding of industry-specific legislation and compliance requirements.
- Ability to apply skills from previous roles to complex client issues in the commercial security sector.
- Sound operational judgment and flexibility in response to shifting priorities and challenges.
- Ability to identify and define objectives, manage resources, and operate within a budget plan.
- Highly effective verbal and written communication skills.
- Demonstrated presentation and communication skills, including the ability to speak to senior audiences with subject-matter mastery.
- Proficiency with basic Microsoft software programs and communications techniques.
- Ability to travel globally up to 40% and hold a current passport.
- Ability to conduct routine security functions, including walking, climbing stairs, and standing at stationary posts.
Nice To Haves
- Industry certifications are preferred, but not required.
Responsibilities
- Assess event type, location, and risk profile, and implement appropriate security and safety standards, guidelines, plans, and measures.
- Partner with Gartner Conferences and events teams to determine and implement appropriate security measures.
- Manage event security vendors and ensure security planning and on-site services meet Gartner standards and deliver strong performance and customer service.
- Manage relationships with venue security and safety teams, venue management, and local law enforcement in event locations.
- Ensure events, venues, and vendor services meet legal security and health and safety requirements.
- Implement event security crisis management plans and processes.
- Respond to emergencies, communicate with affected or involved parties, and maintain appropriate client and security relationships through contact and support.
- Execute executive and VIP security standards and measures.
- Partner with GSS partners to establish event-specific intelligence gathering and notification processes.
- Liaise with external industry resources, including law enforcement, government, emergency responders, industry peers, and associations, on event security best practices.
- Support other executive protection, regional, and site-specific security incidents and issues as necessary.
Benefits
- World-class benefits and highly competitive compensation.
- Annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan, for eligible candidates.
- Generous paid time off.
- 401(k) match up to $7,200 per year.
- Opportunity to purchase company stock at a discount.
- Market-leading benefit programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
