Manager, Gift Processor

PBS•Arlington, VA

6d•$75,000 - $85,000•Onsite

About The Position

The Gift Processor Manager is responsible for the accurate and timely processing of charitable contributions and ensuring data integrity for all transaction records. This role supports fundraising operations by recording gifts, reconciling financial records, and producing reports that enable effective donor stewardship and fundraising decision-making.

Requirements

Associate’s or Bachelor’s degree preferred. Equivalent experience in nonprofit administration, finance, or database management may be considered.
1–3 years of experience in gift processing, fundraising operations, data entry, accounting, or administrative support.
Experience with nonprofit CRM systems preferred.
Proficiency with donor databases.
Microsoft Excel skills.
Ability to perform data reconciliation and reporting.
Exceptional attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to handle confidential information with discretion.
Effective written and verbal communication skills.
Customer-service orientation toward donors and internal stakeholders.
Ability to work independently and manage multiple deadlines.

Responsibilities

Process all donor contributions, including cash, checks, credit card gifts, ACH transactions, stock gifts, planned gifts, and online donations.
Enter gifts accurately into the donor database/CRM.
Verify gift designations and donor information.
Ensure timely processing of gifts according to organizational policies and procedures.
Maintain accurate donor records and constituent information.
Update donor contact information and demographic data.
Merge duplicate records and perform routine data quality audits.
Ensure compliance with data governance standards.
Reconcile gift records with accounting and finance reports.
Prepare daily, weekly, and monthly gift processing reports.
Assist with audits and documentation requests.
Monitor and resolve discrepancies between fundraising and financial systems.
Produce fundraising reports and donor giving summaries.
Support campaign tracking and donor segmentation efforts.
Assist with data exports and list generation for fundraising initiatives.
Ensure compliance with IRS regulations and nonprofit accounting standards.
Maintain donor confidentiality and data security.
Follow organizational gift acceptance and processing policies.

Benefits

eligibility for discretionary bonuses
medical insurance
dental insurance
vision insurance
hearing insurance
life insurance
accidental death and dismemberment insurance
short-term disability insurance
long-term disability insurance
business travel accident insurance
identity protection program
employee assistance program
financial and retirement savings benefits including the PBS Retirement Plan 403(b)
paid time off (17 days per year)
paid sick time benefits (12 days per year)
paid parental leave (60 days / 12 weeks)
paid holidays (12 days per year)