Manager | Functional Project Management Office

Gundersen Health System • La Crosse, IA

3d • Hybrid

About The Position

The Manager of the Project Management Office (PMO) leads a team of Project Managers responsible for delivering traditional waterfall execution and hybrid agile project management support for enterprise functional teams and service lines. This role provides oversight of project management resources embedded within enterprise functions such as ITDS, Pharmacy, Revenue Cycle, and others. The Manager brings strong business acumen, disciplined execution, and project management expertise to align work within the functional team environment and ensure excellence in project delivery. This position reports to the Director of the PMO and oversees a team focused on exceptional functional project management service, delivery, and operational alignment with the enterprise high-performance operating model.

Requirements

• Bachelor’s degree required in Business, Organizational Management, Project Management, Business Administration, Economics, Computer Science, or a related field; or equivalent combination of education and experience.
• 5+ years of business-related execution experience, including at least 3+ years in program and project management.
• Experience managing large, complex programs, projects, and work teams required.
• Experience leading teams using waterfall and Lean Six Sigma methodologies required.
• The ideal candidate is a strong relationship builder who can partner effectively with leaders across functional areas, including VPs and other senior stakeholders.
• This person is personable, confident, and skilled at navigating complex conversations while helping ensure the right work is assigned to the right level.
• Provide project management leadership in construction, IT, software integration, technology and/or digital systems
• Translate vision into structure and actionable processes
• Build and improve PMO processes
• Assess demand and capacity accurately using data
• Support long-term roadmap planning
• Help determine where project management resources are truly needed
• Work closely with leadership to align priorities and execution

Nice To Haves

• Certified Associate in Project Management (CAPM), Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP) certification(s) preferred.
• Knowledge and experience with Agile execution models preferred.

Responsibilities

• Assists the Director of PMO in developing functional PMO execution goals and strategies aligned with enterprise and regional priorities.
• Scans the external environment for leading practices and market trends, assessing impact to the enterprise.
• Contributes to strategic and operational planning within the enterprise operating model and communicates plans to align PMO staff and gain commitment.
• Analyzes functional project management resource capacity versus demand, including systems selection, maintenance, monitoring, reporting, and issue resolution through the operating model decision-making structure.
• Manages fiscal resources using established processes to ensure accountability and effective operations.
• Leads people management activities, including selecting, aligning, developing, motivating, engaging, and retaining a highly skilled project management team.
• Delivers excellence in service and clinical quality, supporting seamless delivery of patient care, safety, patient experience, and customer service.
• Leads organizational EPMO management efforts to accomplish goals and objectives through integrated processes and initiatives while modeling collaboration.
• Provides project scorecard reporting and analysis of projects, including impacts to scope, budget, delivery timelines, and resource capacity versus demand.
• Performs duties as defined by the department and attends regularly scheduled and assigned shifts.
• Uses information systems to their full capability.
• Supports age-appropriate care/service as applicable to role.
• Assures reliable, predictable outcomes and minimizes unnecessary delays.
• Recognizes market trends, assesses impact on the area of responsibility, contributes to strategic plans, develops operational plans, and ensures communication and alignment across staff.
• Uses established processes to ensure accountability for effective operations and resource management.
• Selects, aligns, develops, motivates, manages, and retains a team of highly skilled employees.
• Supports quality patient care, safety, patient experience, and customer service through continuous quality improvement and thoughtful system design.
• Provides leadership to accomplish objectives through integrated processes and collaboration.
• Maintains accountability for implementation of regulatory requirements.
• Serves as liaison to the community.
• Performs additional duties as assigned by the department.

Benefits

• Comprehensive benefits package that varies based on your location. To learn more about the specific benefits available in your area, please inquire with the recruiter during the application process.
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager