Manager for Career Data, Technology, and Engagement

University of Florida•Gainesville, FL

About The Position

This role manages the day-to-day operations of a function focused on implementing and growing the “Building Professional Networks” initiative to support student success. The position involves managing the functionality, adoption strategy, and user experience of the Gator Network platform in collaboration with the UF Alumni Association and Student Government to foster engagement among students, alumni, and campus partners. It also includes overseeing the recruitment, onboarding, and engagement of university community network members (faculty, staff, alumni, mentors, peer mentors, and employers) to support professional conversations and development. The role requires monitoring engagement analytics and user behavior to refine workflows and adoption strategies, as well as managing vendor relationships for assigned technologies, ensuring system updates and adherence to best practices. The Manager serves as a supervisor for direct and indirect functions. Additionally, the position acts as a point of contact for faculty and staff to support initiatives related to student success, departmental goals, experiential learning, professional development, and post-graduation outcomes, which includes outreach, presentations, workshops, and office hours. The role involves creating internal resources and delivering training to help faculty and staff integrate initiatives into their programs. Building relationships across departments to advance the university's mission and maintaining communication with partners are key. The Manager will establish internal best practices, support staff, and recommend system enhancements based on data and feedback. The position also provides individual and group career coaching to students and alumni, facilitates career education workshops and presentations, and engages with campus partners to promote student success and professional development. Data tracking and reporting on job functions and engagement responsibilities are crucial for demonstrating impact. The role requires staying updated on career development trends and best practices, performing administrative duties, attending meetings, and embodying unit and institutional values.

Requirements

Master's degree in an appropriate field and two years of experience or a bachelor's degree and four years of related experience.
Certified Career Services Practitioner (CCSP) within your first year of employment.

Nice To Haves

Two (2) years of experience (minimum) in stakeholder engagement, marketing, sales, career development, career counseling, or HR
Experience working inclusively
Knowledge of industry relations, employment trends, student development, career services, marketing, and outreach strategies
Skilled in computer applications
Facilitative skills - Interpersonal skills
Good presentations skills, listening skills, helping skills, relationship management, and program development
Ability to work independently and contribute to a team

Responsibilities

Manages the day-to-day operations of a function on the team by implementing and growing the “Building Professional Networks” initiative to support student success outcomes.
Manages the day-to-day functionality, adoption strategy, and user experience of Gator Network in partnership with the UF Alumni Association and Student Government to ensure meaningful engagement among students, alumni, and campus partners.
Oversees building university community network members to support professional conversations for success by including recruitment, onboarding, and engagement of faculty, staff, alumni, mentoring, peer mentoring programs, and employer contributors who provide blogs, relevant events/programs, and resources and other group based professional development work to support the ecosystem.
Monitors engagement analytics, user behavior trends, and platform utilization to inform workflow refinement and adoption strategies.
Manages vendor relationships for assigned technology (ies), ensuring the implementation of system updates and adherence to system usage best practices.
Serves as supervisor in direct and indirect functions to implement work.
Serves as a point of contact for faculty and staff in the Division portfolio and campus to support initiatives to aid student success, departmental goals, experiential learning, professional development engagements, and post-graduation outcomes.
Creates internal resources and delivers training that equips faculty and staff to effectively integrate assigned initiatives into programs, workshops, and 1:1 engagement.
Builds relationships and creates connections across departments to advance the university's overall mission.
Maintains regular communication with portfolio partners through appropriate channels and attends meetings with staff at all levels for the exchange of information and integration into programs and services.
Establishes internal best practices, and support to CIP staff, and recommends system enhancements based on data and user feedback.
Provides individual and group career coaching services to University of Florida undergraduate, graduate, and professional students from all majors and colleges; at times also supporting alumni.
Facilitate career education workshops, classroom presentations, and tabling opportunities associated with the assigned initiative area and related career development topics in support of the center’s strategic plan.
Engages with campus partners (i.e., alumni, staff, faculty, employers, families) to promote student success, interventions, readiness tools and professional development programming.
Tracks data and reporting related to job functions and engagement responsibilities.
Maintains and exchanges quantitative and qualitative data for assessment, reporting, usage, service participation, and reporting purposes to demonstrate impact for departments.
Creates regular reporting structures and summaries to highlight trends, identify opportunities for improvement, and support decision-making for leadership.
Maintains up-to-date knowledge of career development trends and best practices.
Performs other administrative duties as assigned by the Director and higher authorities in the department and division.
Attends departmental sessions, staff meetings and one-on-one supervision meetings to ensure clear communication with colleagues and supervisors.
Support department, portfolio, and/or division-wide all-hands-on-deck events, committees and programs.
Lives out unit and institutional values in all aspects of job function.