Manager - Food And Nutrition Services Staffing

Orange County Public Schools•Orlando, FL

2d•Onsite

About The Position

To effectively coordinate food service personnel and to provide accurate reporting of data to maximize use of available resources; to be a liaison between the district’s staff and temporary labor vendors.

Requirements

Bachelor’s Degree from an accredited institution or equivalent experience.
Three (3) years of experience in management, leadership, or human resources related area, preferably in a restaurant/food services industry.
Must have knowledge in food and nutrition services processes.
Ability to understand personnel management in food services environment.
Ability to read, interpret and enforce Florida Department of Education Regulations and school board policy and procedure; ability to enforce collective bargaining agreements; ability to use effective customer service skills; ability to analyze data; ability to use effective interview techniques, coaching procedures and evaluation procedures; ability to effectively use public speaking skills; ability to effectively use problem-solving skills; demonstrated written and oral communication skills; skills in personnel management, interaction and supervision techniques.

Nice To Haves

ServSafe certification is preferred.

Responsibilities

Manifest a professional code of ethics and values.
Respond to internal and external customers in a timely, accurate, courteous, and empathetic manner representing OCPS in a positive light.
Model the routine, intentional and effective use of technology in daily work, including communications, organization, and management tasks.
Responsible for the management of all operations within the unit consistent with district goals.
With and/or through staff, develop plans and identify expected outcomes/results for each section of the unit.
Plan and implement a system of feedback and evaluation regarding the effectiveness of the staff and payroll entry.
Provide direction, oversight, and evaluation of direct reports regarding productivity in achieving expected district priorities and ends results.
Serve as or supervises the initial contact point for customers in the area who report requests, either by phone or fax.
Plan and attend job fairs and explore other ways of finding quality FNS staff.
Conduct job interviews with applicants for the school food service assistant positions.
Perform final reference checks on FNS applicants selected for hire in compliance with Senate Bill 1712.
Serve as the point of contact in the area for communication with staffing, payroll, OEPSA and Employee Relations.
Produce detailed work schedules for the area manager.
Represent the area manager at weekly scheduling meetings, in his/her absence.
Initiate customer notification regarding work assignments for district office, school food service assistants, substitutes, leads and temporary staff.
Maintain detailed records of all calls made regarding any school or staff-related issues.
Develop and manage customer/caller relationships.
Determine the scope of problems and, in consultation with the senior manager for the area, assign priority of emergency, urgent, or routine.
Keep management informed of potential problems.
Follow the district’s policies and procedures as related to all HRMD guidelines and the school district’s charter guidelines.
Follow the district’s policies and procedures as related to fixed assets.
Develop leadership in subordinates.
Responsible for keeping up to date on current technology being used by OCPS.
With the support of the district, attend training to ensure skill level in various technologies is at the level required to perform in current position.
Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
Responsible for self-development and keeping up to date on current research, trends and best practices relevant to the area of responsibility.
Perform other duties and responsibilities as assigned by the supervisor.