Manager FM Site Lead Americas

Johnson & Johnson•Spring House, PA

2d•Onsite

About The Position

Johnson & Johnson is hiring a Manager FM Site Lead - Americas in Spring House, Pennsylvania. The role has overall accountability for driving Enterprise Facilities Management (EFM) capabilities at an assigned 1-million-square-foot R&D campus and overseeing facilities-management outsourcing partners, which may include physical plant maintenance, food services, security, housekeeping, mailroom, and pest control. The position serves as the site's single point of accountability for delivering a quality, safe, compliant, and productive workplace with a strong customer-service orientation. It leads facilities and maintenance operations, infrastructure management, space management, and onsite employee and business services. The position reports directly to the Senior Manager FM Site Lead. The role represents Facilities (E&PS) to site and corporate leaders and serves as the primary contact for site-level business customers on facilities quality, safety, compliance, and performance. It works with site occupants and outsourcing partners, builds a site team that includes facilities, EHS, employee health and wellbeing, and business leadership, and communicates emerging issues to the Senior Manager FM Site Lead. The position also supports capital and infrastructure projects, develops an annual facilities budget, implements business continuity and infrastructure management programs, gathers metrics, and ensures compliance with internal and external requirements. Up to 10% domestic travel is required.

Requirements

Bachelor's degree or equivalent required.
Minimum of six years of relevant work experience.
Knowledge of utility-based systems such as chilled water, steam, and compressed air.
Good people-management skills and strong technical skills.
Strong written and oral communication skills, including presentations to small and large groups.
Ability to work well under pressure.
Computer skills, including working knowledge of the MS Office Suite.
Proficiency in SAP PM and SAP MM.
Proficiency in cGMP and GLP regulations.
Up to 10% domestic travel is required.

Nice To Haves

Degree in Facilities Management, Engineering, or Architecture.
Demonstrated knowledge in technical and business disciplines.
Documented success achieving project goals.
Certifications such as IFMA or CEM.
Budget and financial leadership skills.
Strong record of local collaboration to complete projects and develop people.
Ability to focus strategically while maintaining a tactical focus.
Critical GMP/GLP regulated experience.
Pharmaceutical R&D experience.

Responsibilities

Serve as the primary point of contact for site-level business customers regarding Facilities quality, safety, compliance, and performance.
Represent Facilities (E&PS) in interactions with site and corporate leaders.
Lead complex relationships with site-level outsourcing partners, as applicable.
Lead meetings with site occupants to communicate changes to site services.
Build a strong site team consisting of the Facilities Site Manager, EHS Site Lead, Employee Health and Wellbeing Site Lead, and a designated Business Leader.
Recognize and communicate emerging site issues to the Senior Manager FM Site Lead.
Adapt emerging standard methodologies and industry innovations.
Lead diverse teams through change and organizational transformation.
Gather and submit metric data to meet internal and external requirements.
Serve as the primary site liaison for EHS compliance, as appropriate.
Ensure compliance with external and internal requirements.
Implement business continuity plans and infrastructure management programs.
Support Project Development and Delivery teams on capital and infrastructure projects.
Build an annual site facilities budget based on business needs.
Lead facilities and maintenance operations, infrastructure management, space management, and onsite employee and business services.
Oversee facilities-management outsourcing partners, including services such as physical plant maintenance, food services, security, housekeeping, mailroom, and pest control.