Manager, Flight Operations

Envoy Air Inc.•Arlington, MA

23h

About The Position

The Manager, Flight Operations is responsible for the leadership and operational performance of flight crewmembers assigned to a base. The role oversees performance in safety, efficiency, dependability, customer service quality, training and qualifications, and lost time. The manager works with station General Managers and other departments to address operational issues affecting pilots or base performance, including pilot debriefs and delay investigations. The position also ensures crewmember compliance with FAA, company, and Flight Department rules and regulations; handles performance counseling and discipline or discharge; and represents the company in actions and communications with crewmembers. The role may require non-standard work schedules based on operational needs, including nights, holidays, and weekends. Envoy Air describes itself as a stable, secure, and fast-growing airline and offers employee flight privileges within the American Airlines global network, training and development programs, and comprehensive health and life benefits, subject to location.

Requirements

Minimum age of 18.
College degree or equivalent.
Valid passport and ability to travel to and from any country served by the flight operation.
Demonstrated ability to lead, motivate, and build consensus.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to work non-standard schedules as operational needs require, including nights, holidays, and weekends.
Strong organizational, analytical, and problem-solving skills.
Ability to communicate effectively orally and in writing.
Legal right to work in the United States.

Nice To Haves

Previous experience moving office furniture and equipment.
Some forklift experience.
General warehouse duties experience.

Responsibilities

Lead and oversee the operational performance of flight crewmembers assigned to the base, including safety, efficiency, dependability, quality customer service, training and qualifications, and lost time.
Work with General Managers and other station departments to resolve operational problems affecting pilot or base performance, including pilot debrief handling and delay investigations.
Ensure crewmember compliance with FAA, company, and Flight Department rules and regulations.
Conduct performance counseling and administer discipline or discharge.
Represent the company in actions and communications with crewmembers.