Manager, Finance – Strategic Initiatives & Chief of Staff
About The Position
The Manager, Finance – Strategic Initiatives & Chief of Staff is part of the Credit & Fraud Risk (CFR) Finance leadership team. CFR Finance partners with the Risk organization to provide analytics that support risk activities and inform the Company’s credit outlook, including write-offs, CECL reserve levels, and CCAR stress testing. The team’s objective is to drive profitable financial decisions and support credit-risk strategies while ensuring governance and controls. The role directly supports the Senior Vice President and works closely with the broader leadership team and Corporate Planning teams to advance near- and long-term strategic objectives. It supports leadership in tracking delivery against critical enterprise initiatives and advancing colleague engagement and development. The Manager will help shape strategic decisions, including leading CFR Finance’s Gen AI transformation strategy, recommend opportunities to improve organizational effectiveness, and lead ad-hoc strategic projects. The position offers exposure to senior leaders across CFR Finance, Corporate Planning, and the broader Finance organization. CFR Finance is a global team of approximately 80 colleagues across New York and Gurugram, India. This role is based at the Amex Tower in New York City. American Express requires eligibility to work in the United States and will not pursue visa sponsorship for this position.
Requirements
- Minimum of 4 years of relevant work experience.
- Undergraduate degree required.
- Solid commercial acumen and understanding of how large organizations operate.
- Excellent communication skills, including the ability to tailor complex messages to executive audiences with brevity, simplicity, and impact.
- Ability to work under tight deadlines, continually prioritize requests, and balance attention to detail with accuracy.
- Exceptional relationship, leadership, and collaboration skills, with the ability to work in a highly matrixed environment.
- Thought leadership and creativity in solving challenging and potentially ambiguous business problems.
- Demonstrated aptitude for drawing relevant insights from data and considering recommendations or solutions from multiple points of view.
- Capacity to use judgment when handling highly confidential information.
- Ability to build solid, trust-based relationships with cross-functional teams.
- Eligibility to work in the United States; American Express will not pursue visa sponsorship.
Nice To Haves
- A degree in Finance, Accounting, or a Risk discipline is preferred.
Responsibilities
- Lead the strategy, development, and execution of global team communications and talent management activities, including coordinating mid-year and year-end calibration processes.
- Lead colleague development and engagement initiatives, building connections across the global team and with the broader Finance organization.
- Manage and monitor team operating expenses, including monthly forecasting and annual targets; support rolling risks and opportunities on an ad-hoc basis.
- Drive Gen AI strategy and transformation by providing thought leadership on team objectives, key initiatives, and milestone progress, and by facilitating training and learning opportunities.
- Develop and maintain relationships with partner teams, including Risk, Finance LFOs, BU and Enterprise FP&A, and Decision Sciences.
- Develop agendas and materials for CFR Finance town halls, leadership team meetings, strategic planning, roundtables, and training sessions.
- Communicate actionable recommendations, convey complex ideas effectively, and actively help drive strategy.
- Partner with business leaders to identify the right questions, frame ad-hoc analyses, and rapidly deliver analyses that inform decisions.
- Serve as the liaison between CFR Finance and business partners’ executive offices.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
