Manager, Finance – Strategic Initiatives & Chief of Staff

American Express • New York, NY

9h • Onsite

About The Position

The Manager, Finance – Strategic Initiatives & Chief of Staff is part of the Credit & Fraud Risk (CFR) Finance leadership team and directly supports the Senior Vice President. The role partners closely with the broader leadership team and Corporate Planning to advance CFR Finance’s near- and long-term objectives. CFR Finance is a global team of approximately 80 colleagues across New York and Gurugram, India. This position is based at the Amex Tower in New York City.

The Manager supports leadership in tracking enterprise-critical initiatives, colleague engagement and development, and strategic decision-making. The role includes leading CFR Finance’s Gen AI transformation strategy, identifying opportunities to improve organizational effectiveness, and leading ad-hoc strategic projects. It offers significant exposure to senior leaders in CFR Finance, Corporate Planning, and the broader Finance organization.

Requirements

• Minimum of 4 years of relevant work experience.
• Undergraduate degree required; a degree in Finance, Accounting, or Risk is preferred.
• Solid commercial acumen and understanding of how large organizations operate.
• Excellent communication skills, including the ability to tailor complex messages for executive audiences with brevity, simplicity, and impact.
• Ability to work under tight deadlines, prioritize requests, and balance attention to detail with accuracy.
• Exceptional relationship, leadership, and collaboration skills, including the ability to work in a highly matrixed environment.
• Thought leadership and creativity in solving challenging and potentially ambiguous business problems.
• Ability to draw relevant insights from data and consider recommendations or solutions from multiple points of view.
• Good judgment in handling highly confidential information.
• Ability to build solid, trust-based relationships with cross-functional teams.
• Eligibility to work in the United States; the company will not pursue visa sponsorship for these positions.

Nice To Haves

• Undergraduate degree in Finance, Accounting, or Risk.

Responsibilities

• Lead the strategy, development, and execution of global team communications and talent management activities, including coordinating mid-year and year-end calibration processes.
• Lead colleague development and engagement initiatives, connecting the global team with the broader Finance organization.
• Manage and monitor the team’s operating expenses, including monthly forecasting and annual targets; support rolling risks and opportunities (R&Os) on an ad-hoc basis.
• Drive Gen AI strategy and transformation by providing thought leadership on team objectives, key initiatives, and milestone progress, and by facilitating training and learning opportunities.
• Develop and maintain relationships with partner teams, including Risk, Finance LFOs, BU and Enterprise FP&A, and Decision Sciences.
• Develop agendas and materials for CFR Finance town halls, leadership team meetings, strategic planning sessions, roundtables, and training sessions.
• Communicate actionable recommendations, explain complex ideas effectively, and help drive strategy.
• Partner with business leaders to frame the right questions and ad-hoc analyses, and rapidly deliver analyses that inform decisions.
• Serve as liaison between CFR Finance and business partners’ executive offices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager