Manager - Finance Operations

Trinity Health•Columbus, OH

About The Position

The Manager - Finance Operations oversees healthcare finance operations and financial administration for Mount Carmel Health System. The role interprets complex financial information for organizational leaders, maintains an in-depth understanding of financial operations, systems, and processes, and consults with leadership on financial positioning and planning. The manager is accountable for financial data integrity, budgetary requirements, operational improvement, and the timely, proficient completion of month-end closing, annual audits, and annual federal and state filings. The manager leads and develops staff, establishes team goals, manages performance, and promotes opportunities for staff to strengthen their technical, analytical, and professional skills. The role works with Mount Carmel Health System and Trinity Health leaders, support resources, cross-functional teams, and external consultants to support integrated business solutions and organizational objectives. It also monitors projects and strategic initiatives, communicates their status to senior leadership, and manages departmental resources and processes to meet goals and deadlines. The position promotes service excellence, confidentiality, safety, performance improvement, and relationship-based care. It supports a caring environment centered on patients and families and is responsible for compliance with organizational integrity requirements.

Requirements

Bachelor's degree in Finance, Business Administration, or a related field.
CPA required.
Seven or more years of experience in healthcare accounting and/or finance operations.
Effective communication skills.
Advanced skills in mathematical, financial, and statistical concepts for healthcare financial planning and analysis, including translating data into decision-useful information.
Understanding of external, regulatory, payor, and other forces affecting healthcare financial operations.
Interpersonal, verbal, and written communication skills to interact and consult with all levels of management and associates; ability to lead cross-functional teams.
Advanced proficiency in healthcare finance applications and common office software, including Excel, Word, PowerPoint, and Access.
Knowledge of project management concepts and techniques, with experience leading and managing large, complex programs or projects.
Ability to prepare and deliver verbal presentations that translate complex financial data for audiences at all levels.
Ability to allocate time and resources effectively and work in an environment with deadlines and high workloads.
Self-starter with a results-driven approach and strong organizational and work-prioritization skills.
Ability to stay current with healthcare trends and developments; critical-thinking skills and ability to identify potential issues, gaps, and risks.
Problem-solving ability, adaptability to changing healthcare needs, and a proactive orientation with willingness to take managed risks.
High level of trust and integrity when handling confidential matters.
Ability to develop and engage direct reports and create a team-building environment within a large department.

Nice To Haves

Master's degree in Business Administration and/or Health Administration.
Experience in a hospital setting.

Responsibilities

Model and reinforce Mount Carmel Service Excellence Behavior Standards, provide courteous and respectful service, and own and resolve service recovery concerns.
Define and share strategy and vision, align resources with organizational results, sustain the organization, and identify, lead, and embrace change.
Oversee the development and interpretation of complex financial information for organizational leaders.
Participate as a member of the MCNA Leadership Team and connect departmental processes with organizational objectives.
Maintain an in-depth understanding of Mount Carmel Health System financial operations, systems, and processes; advise leadership on financial positioning, administration, and planning.
Oversee the identification and implementation of financial and operational improvement processes focused on bottom-line performance.
Ensure financial data integrity and quality, identify opportunities for improvement, and implement data-quality initiatives.
Manage departmental financial resources and budgets, acting as controller of individual business entities and ensuring budgetary requirements are met.
Ensure assigned month-end closing, annual audit, and annual federal and state filing responsibilities are completed proficiently and on time.
Establish department and team goals and monitor strategies for achieving them.
Manage staff performance in accordance with Human Resource policies and procedures and ensure adherence to departmental policies and procedures.
Promote effective leadership and mentoring, and create development opportunities that build staff technical, analytical, and professional skills.
Maintain confidentiality and integrity and build relationships with Mount Carmel Health System, Trinity Health, and external consultants.
Maintain open communication with system support resources to promote accurate and efficient use of financial systems.
Participate in cross-functional committees and project teams; serve as a Finance liaison among projects, business-unit leadership, and external consultants as needed.
Monitor projects and strategic initiatives, communicate status to senior leadership, incorporate customer feedback, and evaluate vendor deliverables.
Develop and implement methods to streamline operations and use departmental resources efficiently.
Identify operational gaps, overlaps, conflicts, and time, budget, or staffing barriers; consult with leadership on solutions.
Guide development of systematic methods for collecting and retrieving financial information and educate staff on consistent reporting.
Ensure project timeframes and departmental goals and objectives are met and aligned with organizational business strategy.
Meet population-specific and other departmental competencies.
Promote a culture of safety by following policies, procedures, and plans intended to prevent workplace injury, violence, or adverse outcomes to associates and patients.
Support relationship-based care and a caring, healing environment centered on patients and families.
Participate in and foster intradepartmental and interdepartmental performance improvement activities.
Support organizational integrity by raising questions and promptly reporting actual or potential concerns.