Manger, Field Operations

Service Experts Heating & Air Conditioning•Dallas, TX

5d•Onsite

About The Position

The Plumbing Manager supervises the day-to-day activities and performance of all Plumbers. Under direction of the General Manager, the Plumbing Manager ensures that employees are assigned to perform work in keeping with their position as required. This role focuses on directing and managing the Plumbing business in the operating area, aiming for gross margin goals and generating revenue opportunities. The manager is responsible for providing a superior level of service to ensure long-term business growth and the ability to seek new ventures. Key duties include supervising installations, repairs, and maintenance within the plumbing department, providing day-to-day supervisory support to direct reports, and fostering team leadership. The role also involves maintaining records and files, preparing and analyzing reports and charts concerning worker utilization and job time rates, and planning, scheduling, supervising, and assigning the activities of the Plumbing team. Establishing work standards, production control, and job priorities are essential, as is maintaining a safe work environment and enforcing the safety culture. The manager will also assist with determining time and cost estimates for plumbing jobs and perform related work as required.

Requirements

Plumbing License for State of Ohio required
High School Diploma
General HVAC/Plumbing experience/training
3+ years of Supervisory Experience
Plumbing knowledge (Commercial & Residential)
Knowledge of company operating procedures and township codes.
Mechanical/electrical knowledge
Ability to properly bid and estimate jobs

Responsibilities

Direct and manage the Plumbing business in operating area and focus on gross margin goals.
Generate revenue opportunities for the Plumbing team.
Provide a superior level of service to ensure long term business growth and the ability to seek new ventures.
Supervise the installations, repairs, and maintenances of the plumbing department.
Provide day to day supervisory support to direct reports and focus on team leadership.
Maintain records/files.
Prepare and analyze reports and charts concerning worker utilization and job time rates.
Plan, schedule, supervise and assign the activities of the Plumbing team.
Establish work standards, production control, and job priorities.
Maintain a safe work environment and enforce the safety culture.
Assist with determining time and cost estimates for plumbing jobs.
Perform related work as required.