Manager, Field Engineering

L3HHCM20 • Carlsbad, CA

1d • Onsite

About The Position

L3Harris is seeking a highly motivated candidate to lead the Tactical Data Links (TDL) Field Service Engineering (FSE) team. The FSE manager will have overall responsibility for planning and executing FSE responsibilities for our Link 16 products which include platform integration support, demonstrations, and customer training. The ideal candidate should possess Link 16 subject matter expertise, be highly organized, have excellent communication skills, and be able to lead continuous improvement initiatives.

Requirements

• Bachelor’s Degree and minimum 9 years prior related experience. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.

Nice To Haves

• Comprehensive knowledge and experience with Link 16 TDL systems and products (MIDS, STT, BATS)
• Familiarity with ICDs, platform interface integration, basic RF concepts and test equipment (spectrum analyzers, signal generators).
• Experience with customer support and relationship management

Responsibilities

• Leads the TDL FSE team that provides onsite integration support of MIDS and NGEN TDL products on customer platforms
• Responsible for execution of TDL product demonstrations at venues such as customer events and trade shows
• Facilitates maintenance, procurement, and tracking of demo assets
• Coordinates the execution of customer training for TDL products including curriculum generation and delivery
• Serves as a customer point of contact for responding to RFIs and technical inquiries
• Manages a geographically dispersed team through operational planning, priority deconfliction, and resource capacity analysis
• Partners with leaders and cross-functional team members to meet business objectives
• Builds organization capability through mentorship and training
• Leads initiatives to develop and improve FSE related processes
• Hands-on leader with the ability to step into frontline roles to maintain productivity and service peak demand
• Ability to travel up to 50% domestically or internationally
• Ability to obtain and maintain a DoD Secret clearance and access to U.S. Government/customer facilities.
• Ability to meet physical requirements (lifting/positioning per role standards)

Benefits

• health and disability insurance
• 401(k) match
• flexible spending accounts
• EAP
• education assistance
• parental leave
• paid time off
• company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager