Manager, Facility Operations - Ford Ice Center Bellevue

The Nashville Predators Hockey Club•Nashville, TN

4d•Onsite

About The Position

The Manager, Facility Operations is responsible for managing the Operations Department part-time staff, including interviewing, onboarding, scheduling, payroll approval, training program implementation, conflict resolution, and promoting a safe work environment. This role also involves developing and training ice personnel, demonstrating knowledge of ice installation, preparation, and maintenance, and training employees on operating procedures, preventative maintenance, emergency plans, and safety policies. The Manager will assist in maintaining an NHL quality ice surface, oversee facility event set-ups, ensure cleanliness and organization of work areas, maintain the building's interior and exterior, and appropriately staff the building for daily operations and events. They will also work with the Event Coordinator for special events and assist in executing the ice programming schedule.

Requirements

18+ years of age
High School graduate or GED.
Minimum of 2-4 years related experience in public assembly facility management.
Two (2) years of experience in a similar supervisory or management position.
Possess basic working knowledge of facilities including HVAC, electrical, lighting, audio visual and mechanical systems.
Possess strong organizational and communication skills and be a strategic thinker and planner.
Possess interpersonal and supervisory skills.
As a condition of employment, qualified applicants will be subject to a background check, including driving history and character references.
Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).

Nice To Haves

Certified Ice Technician designation (U.S. Ice Rink Association or ORFA equivalent)
Experience maintaining a facility or ice surface at a collegiate or professional level

Responsibilities

Manage the Operations Department part-time staff, including interviewing and onboarding candidates, scheduling, approving payroll, implementing training programs, resolving conflict, and promoting a safe work environment.
Develop and train ice personnel including ice re-surfacing operators and staff.
Demonstrate knowledge in the practice and procedures related to ice installation, preparation and maintenance; typical methods and techniques for maintaining, repairing and building ice.
Train the operations department employees on operating procedures, preventative maintenance schedules, emergency plans and safety management policies.
Help to install and maintain an NHL quality ice surface and maintain the ice maintenance equipment.
Oversee facility event set-ups to ensure timeliness, completion, accuracy, and safety.
Keep the operations storage and work areas clean, organized and safe.
Maintain the inside and outside of building.
Appropriately staff building for day-to-day operations and events.
Schedule all part time operations staff using current scheduling software program.
Assist in making sure the building is kept clean and sanitized daily.
Work with Event Coordinator to set up for birthday parties and other special events.
Assist in executing ice programming schedule.