Manager, Facility Operations - Ford Ice Center Bellevue

Ford Ice Centers•Nashville, TN

3d•Onsite

About The Position

The Manager, Facility Operations is responsible for overseeing the Operations Department at the Ford Ice Center in Bellevue. This role involves managing part-time staff, developing ice personnel, ensuring the quality of the ice surface, overseeing event setups, and maintaining the facility. The position requires a strong understanding of facility systems, excellent organizational and communication skills, and the ability to lead a team effectively.

Requirements

18+ years of age
High School graduate or GED
Minimum of 2-4 years related experience in public assembly facility management
Two (2) years of experience in a similar supervisory or management position
Possess basic working knowledge of facilities including HVAC, electrical, lighting, audio visual and mechanical systems
Possess strong organizational and communication skills and be a strategic thinker and planner
Possess interpersonal and supervisory skills
As a condition of employment, qualified applicants will be subject to a background check, including driving history and character references
Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions)

Nice To Haves

Certified Ice Technician designation (U.S. Ice Rink Association or ORFA equivalent)
Experience maintaining a facility or ice surface at a collegiate or professional level

Responsibilities

Manage the Operations Department part-time staff, including interviewing, onboarding, scheduling, approving payroll, implementing training programs, resolving conflict, and promoting a safe work environment.
Develop and train ice personnel, including ice re-surfacing operators and staff.
Demonstrate knowledge in the practice and procedures related to ice installation, preparation, and maintenance, including methods for maintaining, repairing, and building ice.
Train operations department employees on operating procedures, preventative maintenance schedules, emergency plans, and safety management policies.
Install and maintain an NHL quality ice surface and maintain the ice maintenance equipment.
Oversee facility event set-ups to ensure timeliness, completion, accuracy, and safety.
Keep the operations storage and work areas clean, organized, and safe.
Maintain the inside and outside of the building.
Appropriately staff the building for day-to-day operations and events.
Schedule all part-time operations staff using current scheduling software.
Assist in ensuring the building is kept clean and sanitized daily.
Work with the Event Coordinator to set up for birthday parties and other special events.
Assist in executing the ice programming schedule.