Manager, External Engagement

Amgen•Thousand Oaks, CA
•$101,905 - $137,871•Remote

About The Position

Amgen is hiring a Manager, External Engagement to support smooth operations across its media relations, social media, and digital communications teams. The role contributes to high-priority external communications and engagement initiatives, collaborating with internal cross-functional teams, agency partners, and vendors. The position reports directly to the Executive Director, External Engagement and is suited to a proactive, self-starting communications operations professional who works collaboratively. It may be performed remotely from anywhere in the U.S.; East Coast working hours are preferred.

Requirements

  • One of the following education and experience combinations: doctorate degree; master's degree and 2 years of public relations, communications, and/or journalism experience; bachelor's degree and 4 years of such experience; associate's degree and 8 years of such experience; or high school diploma/GED and 10 years of such experience.

Nice To Haves

  • Five or more years of experience in public relations, social media, digital communications, and/or corporate communications.
  • Close attention to detail, a collaborative spirit, and commitment to operational excellence.
  • Excellent interpersonal skills, enthusiasm as a teammate, self-starter qualities, and a strong commitment to hard work and excellence.
  • Biotechnology and/or pharmaceutical communications experience.
  • Excellent consulting, writing, editing, presentation, and communication skills.
  • Working knowledge of healthcare media, social platforms, and digital communications channels.
  • Familiarity with media monitoring, social listening, digital publishing, and analytics tools and platforms.
  • Ability to interface professionally with corporate leaders and managers.
  • Experience working at or managing public relations, social media, or digital agency partners and vendor relationships.
  • Ability to think quickly, analytically, and creatively in a dynamic environment.

Responsibilities

  • Support day-to-day operations for media relations, social media, and digital communications, coordinating activities across external engagement.
  • Supervise the Corporate Affairs material review process and system to ensure compliance with company standards and regulations, and maintain the related training program.
  • Distribute Amgen global press releases.
  • Prepare media, social, and digital monitoring and performance reports for key company news and campaigns.
  • Manage contracts and relationships with external engagement vendors and assess and recommend new vendors and opportunities.
  • Lead integrated external engagement metrics and reporting across media, social, and digital channels.
  • Develop executive briefing materials and integrated external engagement plans as needed.
  • Manage the external engagement budget, purchase orders, and invoices.
  • Identify and assess industry trends, earned media outlets, social platforms, and digital communication technologies.
  • Direct public relations, social media, and digital agency partners to maximize impact and achieve external communications goals.
  • Maintain and regularly update the media team's journalist database and other external engagement contact and channel resources.
  • Support media pitching and engagement, social media publishing and community management, and digital content coordination.

Benefits

  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models where possible.
  • Career development opportunities.
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