Manager, Environmental Services (St John's Meadow living)

St. John's Senior Servi•Rochester, NY

12h•$62,358 - $64,604•Onsite

About The Position

Has the responsibility to manage all aspects of Environmental Services. Ensures all residents, visitors, and staff have a clean, pleasant, safe environment to live in. Creates, updates, and ensures compliance with departmental procedures and St. John’s Meadows/Brickstone policies/procedures.

Requirements

High school diploma or equivalent
At least five years of experience in Environmental Services
At least two years of supervisory experience
Minimum of one year working with the elderly or similar environment
Able to interact with elders that have various needs and communication styles
Strong multi-tasking skills and ability to adjust schedules to meet the needs of residents and new move-ins
Requires tact and courtesy, ability to read, write, and speak English, and follow written and oral instructions in English
Basic computer knowledge
Willingness to embrace and exemplify St. John’s Brand Characteristics

Responsibilities

Lead and train ES team ensuring cleanliness of resident apartments, common spaces, guest suites, and turnover units
Schedule cleaning services for entire campus common areas and adjust as needed for special requests
Manage biohazard clean-ups as needed, supporting staff and maintaining dignity of affected individuals
Work with Operations Manager on major contracts, vendor changes, equipment changes and major purchases
Utilize Point Click Care scheduling system to schedule housekeepers for daily residential cleaning of resident units.
Communicate promptly and effectively with residents or staff about the need for a schedule change or added tasks
Attend weekly Management, Turnover, Operations meetings as well as any other staff meetings as identified
Conduct weekly or daily staff meetings as needed
Responsible for the interviewing, hiring, and onboarding process for new employees
Responsible for management-related tasks as required by Human Resources
Oversee daily event set-ups and break-downs of all campus activities
Collaborate with other managers to meet staff and resident needs for event set-ups
Manage all billable services through the Point Click Care platform and communicate with the Business Office
Oversee and participate in the development and tracking of the department budget; forecast funds needed for staffing, equipment, materials, and supplies; implement budgetary adjustments as appropriate and necessary
Represent the Environmental Services department to other departments and outside agencies in alignment with St. John’s values.
Responsible for collaborating with volunteer services to oversee the daily tasks for the students of the Edison tech work-based learning program.