Assistant Property Manager - St. John's Wood

General Services Corp.•Richmond, VA

11h•$22 - $25•Onsite

About The Position

General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company’s continued success and that the Company and its employees must embrace common guiding principles in order to realize that success. The Company’s guiding principles are trust, honesty, integrity, and ethical conduct. Sensitivity and responsiveness to our residents and employees are necessary for the growth and long-term success of the Company and its employees. Employees must be willing to make a commitment to these same principles, without compromise. We expect every employee to: 1. Conduct any and all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and Philosophy. 2. Ensure adherence to all company policies and procedures.

Requirements

High School Diploma or equivalent.
Outstanding sales ability and one year of leasing experience in a computerized environment.
Ongoing skills necessary to perform job description items.
Positive interpersonal skills.
Problem-Solving skills: Analyzing, Recognizing boundaries, Being courteous, Recognizing options/flexibility, Following up to closure, Exercising good judgment, Working calmly under pressure, Organizational skills, Ability to work with people, Sales abilities, Ability to supervise and motivate people.
Computer knowledge - Microsoft Word/Excel.
People-oriented.
Enjoyment in working with people.
Openness to learning and change.
Integrity.
Positive attitude.
Motivation.
Initiative.
Responsible.
Must have command of the English language.
Must have a valid driver's license within the state of residency and proof of automobile insurance.
Must provide own transportation.
Some weekend work required.
Support the Company's efforts to prevent and/or eradicate crime.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Accountable for the property budget as set forth in Company guidelines
Leasing apartments at optimum rent levels and keeping vacancies to a minimum, including converting prospects to leases, managing waiting lists, following up on guest cards, screening applicants, lease preparation, move-in orientations, handling subleases/renewals/extensions/vacating notices, preparing promotional materials, promoting Preferred Employer Plan, maintaining Resident Renewal Program, soliciting resident input, making recommendations regarding resident programs/policies, strategizing to maximize resident retention, facilitating a resident environment for peaceful enjoyment, working with residents and the community to determine solutions, and maintaining a twenty-one-day letter file.
Leasing Office Operations, including ensuring policy and procedure adherence, maintaining a professional office appearance, daily file maintenance, answering telephones, arranging utility connections/disconnections, walking vacant and ready units, walking the property, following up on general complaints, collecting delinquent rent, checking apartments for skips, handling move-out processing, maintaining Availability Roster, coordinating with service on turnover scheduling, and working delinquencies.
Entering resident rent payments into MRI and making bank deposits.
Reviewing all paperwork prepared by leasing staff.
Enforcement of guest card procedures and follow up.
Informing proper authority of trespassers and solicitors on property.
Assisting with and promoting social activities as needed.
Other duties as assigned.