Manager, Enterprise Risk Management
American Consumer Credit Counseling•Auburndale, MA
•$130,000 - $140,000•Hybrid
About The Position
The Manager, Enterprise Risk Management is responsible for designing, implementing, and managing ACCC's Enterprise Risk Management program. Reporting to the Chief Compliance & Risk Officer, this role will build the ERM framework from the ground up by establishing governance, methodologies, documentation, tools, and processes to identify, assess, monitor, mitigate, and report enterprise risks. As the program matures, the role transitions from implementation to ongoing management and continuous improvement.
Requirements
- Bachelor's degree in Risk Management, Business, Finance, Accounting, Information Systems, Public Administration, or related field.
- Five or more years of experience in enterprise risk management, operational risk, internal audit, governance, internal controls, or a related discipline.
- Demonstrated experience designing, implementing, or significantly enhancing an ERM program, governance program, or internal control framework.
- Strong analytical, facilitation, project management, and communication skills.
Nice To Haves
- Experience in a regulated industry such as financial services, banking, insurance, or healthcare.
- Experience with GRC platforms.
- CRMA, PRM, FRM, CIA, PMP, or similar professional certification.
Responsibilities
- Build and implement the Enterprise Risk Management Framework.
- Develop the ERM Charter, Risk Appetite Statement, Risk Assessment Methodology, RCSA Methodology, and Risk Reporting Standards.
- Establish the enterprise risk taxonomy and Enterprise Risk Register.
- Develop the enterprise controls inventory and control ownership model.
- Design and implement the Risk and Control Self-Assessment (RCSA) program.
- Develop Key Risk Indicators (KRIs) and executive dashboards.
- Establish governance processes for the Executive Risk Committee.
- Develop Board-level enterprise risk reporting.
- Evaluate Governance, Risk, and Compliance (GRC) technology.
- Embed risk management into strategic planning and operational decision-making.
- Facilitate enterprise-wide risk assessments.
- Monitor enterprise risks and mitigation plans.
- Maintain the enterprise controls inventory and monitor control effectiveness.
- Support third-party risk management and operational resilience.
- Coordinate business continuity planning activities.
- Prepare quarterly executive and Board risk reports.
- Provide ERM education and coaching.
- Continuously improve the ERM program.
Benefits
- Comprehensive health insurance including medical, dental, and vision coverage
- Medical and dependent Flexible Spending Account (FSA)
- Short-Term and Long-Term Disability; Life Insurance
- 401(k) retirement plan with company matching
- Paid time off and paid holidays
- Remote work flexibility
- Professional development and training opportunities
- Supportive team environment and mission-driven culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
