Manager, Enterprise Risk Management

Capital One•McLean, VA

About The Position

Capital One’s Enterprise Risk Management (ERM) organization helps the company identify, manage, and mitigate risks that could prevent it from achieving its strategic objectives. The Manager supports the execution, maintenance, and enhancement of the Company’s Risk Appetite Framework, including process execution, risk metrics strategy, and technology enablement. The role applies risk management and analytical skills to high-profile initiatives intended to support Capital One’s stability and success and to maintain a sustainable, holistic risk profile while protecting customers. The Manager provides oversight and effective challenge across financial and non-financial risk categories and helps develop governance analysis and reporting for Senior Management, executive risk committees, and the Board of Directors. Success requires strong problem-solving and analytical skills, attention to detail, process or project management capability, and the ability to turn quantitative and qualitative information into grounded, organized, and transparent recommendations. The role also collaborates across organizations, supports internal controls and regulatory activities, and balances multiple priorities to advance risk management objectives.

Requirements

  • Bachelor’s degree or military experience.
  • At least 4 years of experience in project or process management.
  • At least 4 years of Financial Services or Risk Management experience.
  • At least 4 years of experience in metric analysis or governance reporting.
  • Strong problem-solving and analytical skills, attention to detail, and process or project management capability.
  • Ability to work with quantitative and qualitative information and develop organized, transparent recommendations.
  • Strong communication, collaboration, problem-solving, and influencing skills across organizational levels.

Nice To Haves

  • Master’s degree.
  • 5+ years of experience in project, process, or framework management.
  • 5+ years of Financial Services risk management experience.
  • 2+ years of internal strategy or management consulting experience.

Responsibilities

  • Support execution and day-to-day operations of the enterprise Risk Appetite Framework and risk metric programs.
  • Drive project management and milestone execution for the risk metrics system of record initiative and other strategic team projects.
  • Execute and enhance Risk Appetite and risk metric strategies, methodologies, governance, and reporting elements.
  • Cultivate data sources for metrics and reporting, and define requirements for creating and maintaining an enterprise risk metric system of record.
  • Perform and support detailed validation data analysis, including trending, problem identification, and development and completion of remediation plans.
  • Consult on analysis and reporting outcomes to identify trends and provide insights into changes in the Company’s risk environments.
  • Collaborate with stakeholders and leaders across multiple organizations to achieve objectives.
  • Support internal control testing, audits, and regulatory examinations.
  • Stay current with regulatory changes and understand their impacts on Capital One.
  • Balance priorities, tasks, and activities related to risk management initiatives while supporting team objectives and business value.

Benefits

  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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