manager, engineering - Digital Partner Experience

Starbucks Coffee Company•Nashville, TN

1d•$143,500 - $239,100•Hybrid

About The Position

As a Manager, Engineering, you will lead a team responsible for delivering reliable, secure, and scalable technology solutions that support Starbucks engineering teams. You will drive operational excellence, enable developer productivity, and ensure high-performing systems and infrastructure that power partner and customer experiences.

Requirements

8–10 years of experience in software development, systems engineering, or infrastructure operations
5+ years managing complex systems or application development projects
3–5 years leading or managing technical teams
Bachelor’s degree in Computer Science or related field
Experience with cloud or highly virtualized environments
Experience with monitoring, logging, and alerting tools
Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies)
Experience with scripting or programming languages such as Python, Java, or Go
Experience leading front-end application development for customer- or partner-facing digital products, including responsive, accessible, and high-performing user interfaces
Knowledge of mobile application development technologies and patterns, including Swift, iOS, mobile UI frameworks, and platform-specific design standards
Ability to guide engineering teams through user experience, interface architecture, performance optimization, and quality practices for modern front-end and mobile applications
Proven ability to lead cross-functional teams and deliver in a fast-paced environment

Responsibilities

Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance
Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes
Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions
Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX)
Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability
Lead and develop a high-performing team – Coach and manage engineers, driving engagement, growth, and strong team performance
Collaborate across teams and vendors – Build strong cross-functional partnerships and manage external partners to achieve business outcomes

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement