Webmaster / Digital Experience Manager

Agilysys • Alpharetta, GA

8d

About The Position

Agilysys is seeking a highly motivated Webmaster / Digital Experience Manager to own the performance, maintenance, optimization, and digital user experience of Agilysys.com and related web properties. This role is responsible for ensuring the website delivers a best-in-class experience for customers, prospects, partners, and investors while supporting lead generation, brand awareness, SEO performance, and marketing campaign execution. The ideal candidate combines technical website administration skills with digital marketing expertise and is comfortable collaborating across Marketing, Product, IT, and external agencies.

The Webmaster / Digital Experience Manager is responsible for ensuring Agilysys' digital presence effectively supports business growth, customer engagement, and brand awareness. This role serves as the steward of the company's web properties, driving website performance, user experience, search visibility, lead generation, and digital marketing effectiveness. Through collaboration with cross-functional teams and external partners, this position helps maximize the business value of Agilysys' digital investments while maintaining the highest standards of performance, security, accessibility, and user experience.

Requirements

• Bachelor's degree in Marketing, Communications, Information Systems, Computer Science, or a related field.
• 5+ years of website management and digital marketing experience.
• Experience with CMS platforms such as WordPress, Drupal, Sitecore, HubSpot CMS, or similar.
• Working knowledge of HTML, CSS, JavaScript, and SEO best practices.
• Experience with Google Analytics and digital reporting tools.
• Strong project management and organizational skills.
• Website administration and content management systems (CMS).
• Digital marketing and lead generation optimization.
• Web analytics, reporting, and performance measurement.
• Search engine optimization (SEO) best practices.
• HTML, CSS, and basic JavaScript knowledge.
• Project and vendor management.
• Website governance, security, privacy, and accessibility compliance.
• Data-driven decision making and continuous improvement.
• Cross-functional collaboration and stakeholder management.
• Customer-focused with a passion for delivering exceptional digital experiences.
• Strong attention to detail and commitment to quality.
• Proactive problem solver with a continuous improvement mindset.
• Organized and able to manage multiple priorities effectively.
• Collaborative and effective in working across departments and with external partners.
• Adaptable and comfortable operating in a fast-paced environment.
• Results-oriented with a strong sense of ownership and accountability.

Nice To Haves

• B2B SaaS or hospitality technology experience preferred.
• Experience with HubSpot, Marketo, Salesforce, or similar marketing technologies preferred.
• Experience managing multilingual or international websites preferred.
• Knowledge of UX/UI design principles preferred.
• Familiarity with A/B testing and conversion rate optimization preferred.

Responsibilities

• Manage and maintain Agilysys corporate websites and related digital properties.
• Ensure website functionality, uptime, security, and performance.
• Oversee CMS administration, content publishing, workflows, and governance.
• Conduct routine audits to identify broken links, outdated content, accessibility issues, and technical improvements.
• Implement website enhancements and new functionality.
• Partner with Marketing teams to execute web-based campaigns and landing pages.
• Support lead-generation initiatives through website optimization.
• Ensure consistent branding, messaging, and user experience across all web properties.
• Assist with email marketing integrations and campaign tracking.
• Monitor website traffic, engagement metrics, conversions, and user behavior.
• Develop dashboards, KPIs, and reporting to measure website performance and recommend optimizations.
• Manage on-page and technical SEO initiatives to improve search visibility and content performance.
• Coordinate with external web development agencies and consultants.
• Lead website projects, upgrades, migrations, redesign efforts, and enhancement roadmaps.
• Ensure compliance with privacy regulations, accessibility standards, and website security requirements.
• Partner with IT to maintain website security, backups, and disaster recovery processes.

Benefits

• Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regard to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level