Manager, Engineering

RADIANT LOGISTICS INC • Renton, WA

4d • $100,000 - $130,000 • Onsite

About The Position

The Engineering Manager – API & Integrations leads the team and owns Radiant Connect, Radiant’s integration platform built on Node.js/TypeScript and AWS. The platform connects Radiant’s operating systems with customers, partners, and internal applications through APIs, event-driven data pipelines, and AI-facing services. While SAP Transportation Management (TM) is the current center of gravity, the role also covers integrations with transportation and freight-forwarding platforms, customer portals, finance and accounting systems, and customer, carrier, and partner applications.

This is a hands-on, player-coach position. The manager contributes production code, participates in design, implementation, and code review, and runs the team’s sprint process and rituals. The role includes coaching and developing engineers and managing API and integration requests from intake through go-live and ongoing support. The manager is accountable for reliable delivery, platform quality, and meeting customer requirements.

Radiant Connect handles shipment data for ITAR- and CUI-controlled transactions. The manager must ensure that access to this data is restricted to authorized U.S. persons and that relevant systems, processes, and access controls meet applicable requirements. The position is full-time and on-site in Renton, Washington, with regular overlap with team members in the Philippines and occasional after-hours availability for production incidents. The schedule requires a minimum of eight hours per day, with flexibility to complete required duties.

Requirements

• Must be a U.S. person as defined under ITAR: a U.S. citizen, lawful permanent resident, or protected individual.
• At least 7 years of experience in software engineering or systems integration, including at least 2 years in management or technical leadership.
• Currently hands-on and able to contribute production code while leading a team.
• Hands-on expertise in Node.js/TypeScript backend services and REST API design, including versioning, authentication, schemas/validation, and documentation.
• Experience integrating multiple enterprise systems using APIs, event-driven messaging, file-based exchange, and data mapping/transformation.
• Experience with AWS, such as ECS, Lambda, or CloudWatch, and CI/CD using GitHub Actions or similar.
• Experience with event streaming or data pipelines such as Kafka, and relational databases such as PostgreSQL and/or SQL Server.
• Track record leading distributed or offshore engineering teams with agile delivery.
• Ability to translate business requests into clear technical requirements and establish prioritized plans when work cannot be done immediately.
• Strong written communication and discipline for asynchronous work across U.S. Pacific and Philippines time zones.
• Proficient verbal and written English communication.
• Regular overlap with team members in the Philippines and occasional after-hours availability for production incidents.
• Able to perform the described physical duties, including extended sitting, computer and office-equipment use, occasional standing, walking, reaching, and lifting or moving up to 15–25 pounds.

Nice To Haves

• Bachelor’s degree in Computer Science, MIS, IT, or a related field.
• Experience integrating with SAP TM or other enterprise TMS/ERP platforms such as SAP S/4HANA, CargoWise, or Oracle OTM.
• Experience building or operating AI/LLM integrations, including MCP servers, OAuth/SSO for AI tools, evaluation frameworks, or AI-assisted development such as Claude Code.
• Experience in freight forwarding, logistics, or transportation.
• Familiarity with Jira, Confluence, and IT service-management tools.
• Strong leadership and management abilities; motivated, patient, positive, and proactive approach to teaching, motivating, and empowering a team.

Responsibilities

• Train, coach, motivate, and manage team members; provide feedback, performance management, career development, and quarterly objectives.
• Recruit, interview, onboard, and develop engineers in the United States and Cebu, Philippines.
• Assign project work and ensure ITAR/CUI data work is assigned only to authorized U.S. persons; prevent unauthorized team members from accessing that data.
• Run the team’s agile cadence, including two-week sprints, daily stand-ups, backlog grooming, and retrospectives.
• Align team goals with company technology strategy, own portfolio initiatives, report status to leadership, and support staffing, budgeting, and quarterly capitalized-labor reporting.
• Keep peers and team members informed about platform changes, integration impacts, and industry developments; facilitate technical forums, design reviews, and code reviews.
• Contribute production code to design, build, test, and ship features and fixes for core integration services.
• Own the architecture, roadmap, and quality of Radiant Connect services, including APIs and their version lifecycles, SDKs, document routing, and Kafka-based ETL/change-data pipelines with replay and tombstone handling.
• Serve as the primary technical counterpart to teams owning connected platforms such as SAP TM; define API requirements, validate endpoints, file defects, and coordinate test-to-production promotions.
• Act as code-review and staging-release gatekeeper; prepare production changes for approval and establish coding, testing, and documentation standards.
• Own and evolve AI-facing services, such as MCP servers, and evaluation practices that support safe and reliable use.
• Manage API and integration requests from requirements and prioritization through development, QA, go-live, hypercare, and ongoing support, with defined service levels.
• Review and approve platform-related business requirements documents and author technical requirements and solution designs.
• Oversee API customer and partner-application onboarding, including secure credential provisioning and access management.
• Partner with the EDI Development team on integrations spanning EDI and the platform.
• Provide post-go-live integration support; work with Helpdesk on ticket triage, escalation paths, and knowledge articles.
• Lead incident response for API and pipeline outages, including triage coordination, stakeholder communication, and root-cause fixes.
• Maintain service monitoring dashboards and alarms with DevOps and Platform Services; keep runbooks, architecture documentation, and knowledge bases current.
• Maintain an access roster for ITAR/CUI data, confirm U.S.-person eligibility before granting access, and promptly revoke access after role changes or departures.
• Design and maintain ITAR/CUI protections such as data tagging and segregation, role-based access, encryption, and audit logging in partnership with DevOps, Platform Services, and Security.
• Ensure credentials, partner and customer onboarding, and AI-facing services do not expose ITAR/CUI data to unauthorized people or tools; train the team on handling requirements.
• Support compliance reviews and audits, and promptly escalate and lead responses to suspected unauthorized access or data exposure.
• Manage technical relationships with integration vendors and partners and stakeholders across Operations, Sales, Customer Success, Finance, and Strategic Operating Partners.
• Support security and compliance reviews of partner data flows, including API-client, data-flow, and data-retention inventories.
• Perform other integration and engineering tasks as assigned.

Benefits

• Medical, prescription drug, dental, and vision coverage for employees and dependents.
• Health Savings Account with employer contributions.
• Flexible Spending Account options for medical and dependent care.
• Company-provided life insurance and short-term and long-term disability insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off for vacation, sick leave, and company-observed holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed