Manager, Engineering - Mainframe

TD•Toronto, ON

1d•CA$96,900 - CA$136,800•Onsite

About The Position

Canadian Personal Banking Technology teams are responsible for delivering safe, secure, and innovative solutions in support of our customers and colleagues across all channels with a specific focus on Canadian Personal Banking, through our Servicing and Customer Engagement Platforms, Core, and Credit Platforms, as well as Customer and Colleague Assistance (e.g., Next Generation Contact Center (NGCC), ATM). The Manager, Engineering role in the Credit Platform is accountable for building, maintaining and evolving the culture and community of software and is responsible for coaching on knowledge, skills and performance, building and evolving their capabilities, and advising engineers on their work to ensure solutions meet business needs and aligned with technology strategies and emerging industry standards; this includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.

Requirements

University or post-graduate degree
Strong academic background (e.g., computer science, engineering)
10+ years' relevant experience in design and development with COBOL, DB2 including DB2 SQL, IMS (DB, DC), JCL and CA7
Ability to manage direct reports

Nice To Haves

SAS
REXX
CLIST

Responsibilities

Lead / manage a team of Engineers / Technology Specialists and oversee related engineering analysis activities and deliverables
Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member.
Engages team with Platform and Journey leads to ensure 2-way feedback of Practitioners occurs.
Execute introducing engineering tools, methodologies and processes across the enterprise
Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, supports etc.
Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas
Act as the expert or lead innovator and agent of change for the programs and services under management
Lead interface with other technology teams to implement best practices, standards and management
Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
Identify and effectively manage stakeholder engagement and impact across the enterprise
Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions
Anticipate client needs to influence the development of innovative engineering solutions as well as business strategies
Anticipate internal/external business and regulatory issues; recommend process/product/organizational improvements
Manage resource requirements and assignments, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to pre-established plans
Support team in staying knowledgeable on emerging issues, engineering trends and evolving regulatory requirements and assessing potential impacts to the Bank
Proactively identify emerging technologies and innovative solutions for building more robust platform domains
Contribute to the continuous enhancement of knowledge / expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective customer solutions.
May interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to Engineering technology and tools
Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TD to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of the Engineering function
Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting wellbeing to represent TD's brand
Connect the alignment of colleagues' contributions with the TD Shared Commitments
Build and retain an engaged and diverse team where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
Recruit, identify strong talent and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely motivating appreciation and recognition to all colleagues
Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
Model sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues, and lead collaboration with other functions and teams
Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, providing direction on changing priorities and empowering colleagues to drive innovation
Enable a high-performance culture by setting team targets and objectives, facilitating on-going and proactive feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
Manage employees in compliance with all human resources policies, procedures and guidelines of conduct