Manager, Engineering

RADIANT LOGISTICS INC • Renton, WA

25d • $100,000 - $130,000 • Onsite

About The Position

The Engineering Manager – API & Integrations leads the team and owns Radiant Connect, the integration platform connecting Radiant’s operating platforms with customers, partners, and internal applications through APIs, event-driven data pipelines, and AI-facing services. Built on Node.js/TypeScript and AWS, the platform currently centers on SAP Transportation Management while supporting integrations across transportation and freight-forwarding platforms, customer portals, finance and accounting systems, and customer, carrier, and partner applications.

This is a hands-on, player-coach role. The manager contributes production code, participates in design, implementation, and code reviews, and leads the team’s sprint process. The role includes training, coaching, and motivating team members, and ensuring API and integration requests are delivered accurately and on time from intake through go-live and ongoing support. The manager uses independent judgment to lead employees in meeting customer requirements, delivery commitments, and platform reliability standards.

Requirements

• At least 7 years of experience in software engineering or systems integration, including at least 2 years in management or technical leadership.
• Currently hands-on and able to contribute production code while leading a team.
• Hands-on expertise in Node.js/TypeScript backend services and REST API design, including versioning, authentication, schemas/validation, and documentation.
• Experience integrating multiple enterprise systems through APIs, event-driven messaging, file-based exchange, and data mapping/transformation.
• Experience with AWS, such as ECS, Lambda, and CloudWatch, and CI/CD using GitHub Actions or a similar tool.
• Experience with event streaming or data pipelines using Kafka or an equivalent, and relational databases such as PostgreSQL and/or SQL Server.
• Track record of leading distributed or offshore engineering teams using agile delivery.
• Ability to translate business requests into clear technical requirements and provide prioritized plans when work cannot be done immediately.
• Strong written communication and discipline working asynchronously across U.S. Pacific and Philippines time zones.
• Proficient verbal and written English communication.
• Strong leadership and management abilities.
• Motivated, patient, positive, and proactive team player able to teach, motivate, and empower the team.
• Ability to represent the company positively within the industry.

Nice To Haves

• Bachelor’s degree in Computer Science, MIS, IT, or a related field.
• Experience integrating with SAP TM or other enterprise TMS/ERP platforms, such as SAP S/4HANA, CargoWise, or Oracle OTM.
• Experience building or operating AI/LLM integrations, including MCP servers, OAuth/SSO for AI tools, evaluation frameworks, and AI-assisted development tools such as Claude Code.
• Experience in freight forwarding, logistics, or transportation.
• Familiarity with Jira, Confluence, and IT service-management tools.

Responsibilities

• Train, coach, provide feedback to, and manage team members’ performance.
• Recruit, technically interview, onboard, and develop engineers in the U.S. and Cebu, Philippines.
• Support career growth, set quarterly team objectives, and assign project tasks.
• Run the team’s agile cadence, including two-week sprints, daily stand-ups, backlog grooming, and retrospectives.
• Align team goals with company technology strategy, own portfolio initiatives, and report status to leadership.
• Identify staffing needs and support budgeting, including quarterly capitalized-labor time reporting.
• Communicate platform changes, integration impacts, and industry developments to peers and team members.
• Facilitate cross-team technical forums, including development-lead stand-ups, design reviews, and code-review sessions.
• Design, build, test, and ship production features and fixes for core integration services.
• Own the architecture, roadmap, and quality of Radiant Connect services, including APIs and their version lifecycle, SDKs, document routing, and Kafka-based ETL/change-data pipelines with replay and tombstone handling.
• Serve as the primary technical counterpart to connected-platform development teams, defining API requirements, validating endpoints, filing defects, and coordinating test-to-production promotions.
• Act as code-review and staging-release gate for team repositories; prepare changes for production approval and establish coding, testing, and documentation standards.
• Own and evolve AI-facing services, such as MCP servers, and evaluation practices that support safe and reliable use.
• Manage API and integration requests from intake through requirements, prioritization with Product and Operations, development, QA, go-live, hypercare, and ongoing support, with defined service levels.
• Review and approve platform-related business requirements documents and author technical requirements and solution designs.
• Oversee API customer and partner-application onboarding, including secure credential provisioning and access management.
• Partner with the EDI Development team on integrations spanning EDI and the platform.
• Provide post-go-live integration support and partner with Helpdesk on ticket triage, escalation paths, and knowledge articles.
• Lead incident response for API and pipeline outages, coordinating triage, stakeholder communication, and root-cause fixes.
• Maintain service monitoring dashboards and alarms in partnership with DevOps and Platform Services.
• Keep runbooks, architecture documentation, and knowledge bases current.
• Manage technical relationships with integration vendors and partners and stakeholders across Operations, Sales, Customer Success, Finance, and Strategic Operating Partners.
• Support compliance and security reviews of partner data flows, including API client, data-flow, and data-retention inventories.
• Perform other integration and engineering tasks as assigned.

Benefits

• Medical, prescription drug, dental, and vision coverage for employees and dependents.
• Health Savings Account with employer contributions.
• Flexible Spending Account options for medical and/or dependent care.
• Company-provided life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off for vacation, sick leave, and company-observed holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED