Manager, Engineering Program Manager, Architecture, Apple Services Engineering

Apple•Seattle, WA

About The Position

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power media services like App Store, Apple TV, Apple Music, Apple Podcasts, as well as iCloud and other services. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. Apple Services Engineering is searching for an experienced manager to lead a team of program managers driving programs in the Apple Services Engineering architecture space. You will play a central role in driving the strategy and execution of programs that shape how Apple operates at scale. This is a hands-on leadership position where you'll own scope, timelines, and cross-functional execution while building the next generation of program management leaders at Apple.

Requirements

8+ years of program management, product management, systems engineering or equivalent experience
2+ years managing a team of technical program/project managers
Excellent project management skills to drive schedules, dependencies, critical path and risks
Solid technical understanding of and experience in large scale distributed software systems, cloud architecture, development and deployment, and bonus points for past development experience
Experience working with globally distributed teams
Experience with release planning and SDLC methodologies
Familiarity with system reliability engineering (SRE) process and deliverables
BS/MS in Computer Science, Engineering, or similar technical field or at least 5+ years of comparable experience
Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations
Excellent verbal and written communication and presentation skills, including the ability to convey information in a clear, concise and credible manner
Ability to partner with product and engineering teams to translate user needs into actionable requirements.
Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
Experience in talent development, succession planning, and organizational design
Experience building feature and technical roadmaps
Strong problem-solving skills with the ability to balance short-term urgency with long-term organizational strategy
Ability to identify gaps in solutions, debate approaches, and weigh in on tradeoffs
Familiarity with open-source software development processes

Responsibilities

Hire, develop, and coach high-performing engineering program managers
Build a culture of excellence where team members grow and do their best work
Foster mentorship that develops both early-career and experienced professionals
Own end-to-end delivery of multiple concurrent programs across complex software stacks
Manage scope, requirements, timelines, and prioritization with competing stakeholder demands
Establish checkpoints, track progress, and communicate status with transparency and clarity
Drive collaboration across engineering, design, operations, and other disciplines to develop roadmaps
Influence without direct authority—building consensus and trust across organizational boundaries
Identify risks proactively, develop mitigations, and re-plan with agility as conditions change
Champion process improvements that scale how we build products across Apple Services Engineering organization