Manager Engineering Core Infra Srvcs

JetBlue Airways Corporation•New York, DC

2d•Hybrid

About The Position

The Engineering Manager Core Infrastructure Services is responsible for delivering core infrastructure and foundational technologies for JetBlue with an emphasis on automation, data driven engineering and cost effectiveness. The Manager provides leadership and guidance to the team to ensure scalable, highly reliable and highly available infrastructure architecture. The Manager also excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.

Requirements

Bachelor's degree in Computer Science; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
Five (5) years of experience in production operations environment
Provide twenty-four (24) hour, seven (7) day a week on-call support at scheduled times; and be able to be contacted through a business cell phone or always provide an alternate phone contact
Strong knowledge and experience with cloud-native technologies, such as Kubernetes, Docker, Terraform, or Helm
Experience with DevOps practices and tools, such as continuous integration/continuous delivery (CI/CD), Git, Jenkins, or Ansible
Understanding of IT Best Practices as they relate to the following areas: IT Infrastructure, Change Management, Data Networks, IT Security, Virtualization, Web Servers, Middleware and Storage technologies
Available for overnight travel (up to 10%)
Able to work flexible hours and be available for emergency response on short notice
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Five (5) years of experience in server and datacenter technologies
Server and application deployment via automation and configuration management tools
Supporting mission critical application environments
Managing applications that reside in hosted datacenter environments
Supporting applications that run on Linux and or related OS type

Responsibilities

Responsible for supporting system design, interactions between technology layers and components, functions of infrastructure and dependencies at scale.
Develops Teams end to end technical expertise, regularly identifying skill gaps and raising the collective bar on the team’s skill set in alignment with industry standards.
Supports serviced design efforts within an org to identify, define, recommend and build optimal infrastructure with consideration for cost management.
Recommends/builds Infrastructure so as to maintain availability, reliability, efficiency and performance of supported products and services.
Strong knowledge and experience with cloud platforms, such as AWS, Azure, or GCP.
Automates cloud infrastructure tasks using tools such as Terraform, Ansible, Argo or Flux.
Oversees the configuration and management of Azure services, including virtual machines, storage, and networking.
Adopts and integrates new cloud native technologies and methodologies.
Supports technical roadmaps and strategy, through effective collaboration with architects, engineers and leaders.
Guides cross-functional teams though complexities of infrastructure and platform service management.
Builds and implements disaster recovery and backup strategies.
Performs technical analysis and leads the design architecture of critical infrastructure platform plans for the enterprise, analyzes problems and security requirements of the business and architects' solutions that include highly available and resilient designs.
Maintains system compliance with Sarbanes–Oxley Act (SOX), Payment Card Card Industry (PCI), IT General Controls and other regulatory controls as required.
Takes a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
Other duties as assigned.