Manager, Engineering (Business Technology)

Garner Health•New York City, NY

23h•Hybrid

About The Position

Garner is on a mission to transform the U.S. healthcare system. We partner with employers to redesign how healthcare works by applying proprietary clinical metrics to identify the best-performing doctors and using incentives to steer members to the care that helps them get healthier, faster. The result is better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. This role is for an Engineering Manager for our Business Technology area who will lead the engineering efforts that power Garner’s internal customer support engine. This role reports to the VP of Platform Engineering and is critical to ensuring our internal employee-facing systems scale seamlessly as we enter our next phase of hyper-growth. You will be responsible for the technical vision and execution that allows Garner to maintain its industry-leading efficiency while supporting a rapidly expanding employee base.

Requirements

Mastery in managing high-impact, strategic relationships with internal stakeholders, ensuring technical roadmaps which are aligned with Garner’s internal / employee experience objectives
The capacity to accurately identify and correct employee misallocations, ensuring the team is focused on the highest-leverage opportunities
A systematic approach that drives innovation and improves how Garner delivers our internal employee experience
A commitment to operating with intense urgency, owning results through individual accountability and providing authentic, direct feedback to elevate the rest of your team
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Nice To Haves

Okta
Iru
Crowdstrike
Serval / Ravenna
Claude
GWS
MacOS

Responsibilities

Own Garner’s identity provider solution end to end ensuring the optimal onboarding and off-boarding experience for our employees and contractors while maintaining the proper security bar
Own Garner’s internal network end to end, ensuring a seamless networking experience for employees in our NYC HQ
Grow and develop the business technology team, owning the capacity planning, hiring, development, and termination of support and systems engineering resources
Provide and nurture meaningful metrics that demonstrate your organization’s health at a glance, including Support SLA adherence, etc.