Human Resources Business Partner

IntelliPro Group Inc.•Clearwater, FL

33d•$45 - $50•Hybrid

About The Position

The Employee Relations Manager is a strategic partner responsible for fostering a positive, inclusive, and high-performing work environment. This role focuses on proactive coaching for people leaders, the modernization of ER processes, and the resolution of workplace matters. This individual will manage case intake across our national footprint, provide coaching to people leaders, and audit existing workflows to identify opportunities for process improvement.

Requirements

3-5 years of progressive HR experience, with at least 2 years dedicated specifically to Employee Relations or Labor Relations in a national or multi-state capacity.
Exceptional ability to navigate sensitive conversations with neutrality and empathy.
Influential verbal and written communication skills, capable of presenting leadership.
Proven track record of leading process improvement initiatives from conception to execution.

Nice To Haves

Experience in retail or the professional beauty industry is highly desirable

Responsibilities

Partner with regional HR Business Partners and line managers to provide expert coaching on progressive discipline, conflict resolution, and corrective action.
Develop and deliver training programs for managers focused on leading with empathy, effective documentation, and labor law compliance.
Serve as a subject matter expert on ER issues, providing balanced perspectives that mitigate risk while supporting business objectives.
Evaluate current ER intake and investigation processes to identify bottlenecks; design and implement streamlined, scalable workflows.
Conduct thorough, objective investigations into high-level or sensitive complaints
Analyze ER trends to proactively identify key areas within the organization and develop targeted intervention plans.