Human Resources Business Partner

Truliant Federal Credit Union•Charlotte, NC

4d•Hybrid

About The Position

At Truliant Federal Credit Union, our people make our mission possible: improving lives by putting members first, providing great service, and delivering straightforward financial solutions. As a Human Resources Business Partner, you’ll help leaders create an environment where teammates feel supported, engaged, and equipped to do their best work. This role is a meaningful opportunity for someone who enjoys being a trusted advisor, connecting people strategies to business goals, and helping teams navigate growth, change, and everyday workplace needs with confidence.

Requirements

5+ years of Human Resources experience with a strong background in HR business partnership, employee relations, and talent management.
Ability to influence, advise, and build productive relationships with leaders at all levels.
Strong employee relations capability, including coaching managers and employees through conflict resolution, workplace concerns, corrective action, policy compliance, remediation, and terminations.
Ability to interpret HR data, identify trends, and recommend action plans tied to hiring, retention, turnover, engagement, and performance.
Working knowledge of employment laws, HR best practices, compliance requirements, and policy guidance.
Strong written and verbal communication skills in English, with the ability to explain sensitive or complex information clearly.
Strong organization, attention to detail, confidentiality, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Intermediate Microsoft Excel and Word skills, with comfort using a computer in a general office environment.
Bachelor’s degree in Human Resources, Business Administration, or a related field required.
HR certification required, such as PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent, or ability to obtain certification within 6 months of hire.
Comfortable shifting priorities when business needs change, maintaining confidentiality, and providing excellent service to Truliant’s members and employees.

Nice To Haves

Experience supporting leaders in financial services, credit unions, banking, or another highly regulated environment.
Experience turning employee survey results, turnover analysis, or engagement feedback into clear action plans.
Exposure to workforce planning, succession planning, change management, or career progression initiatives across multiple business groups.
Advanced comfort with Microsoft Excel, HR reporting, or analytics tools that help translate people data into practical recommendations.

Responsibilities

Serve as a strategic HR partner and coach to leaders, helping align HR strategies with business needs, team goals, and Truliant’s values.
Use employee feedback, HR metrics, and workforce trends to identify opportunities that improve engagement, retention, performance, and the overall employee experience.
Support employee relations, onboarding, performance conversations, training needs, succession planning, change management, and compliance guidance in partnership with leaders and HR teammates.
Collaborate across Human Resources, Training, leadership teams, and assigned business areas to create practical solutions that help teammates and the organization succeed.