Manager, Education and Training (5476)

REGIONAL ONE HEALTH•Memphis, TN

7d•Onsite

About The Position

The Education and Training Manager is responsible for leading, developing, and overseeing education and training programs that ensure staff competency, regulatory compliance, and high-quality patient care. This role provides strategic direction, operational oversight, and leadership for staff education initiatives across clinical departments. Ensures alignment with organizational goals, accreditation standards, and evidence-based clinical practices, while promoting continuous professional development and performance improvement.

Requirements

Bachelor’s degree in business management, HealthCare Administration, Education, or related field.
Required CRCST, CIS, CHL, CER or related clinical certification
Required BLS/ACLS
Minimum 5 years experience In a clinical healthcare.
Minimum 1 year experience In a leadership or education role
Experience in staff education/training program management, regulatory compliance and clinical competency validation.

Responsibilities

Develops, implements, and manages clinical education programs and training initiatives for staff across departments.
Designs curriculum, competency-based training, and orientation programs.
Establishes annual education plans and long-term training strategies.
Integrates classroom, hands-on, and simulation-based learning models.
Ensures all training aligns with Joint Commission standards, CMS regulations and infection prevention and patient safety guidelines.
Monitors and documents compliance with mandatory education requirements.
Uses education initiatives to reduce errors and improve patient outcomes.
Evaluates effectiveness of training programs using KPI tracking, competency validation results and quality event trends.
Develops data-driven improvements to education programs.
Maintains accurate training records and reporting systems.
Supervises clinical educators, trainers, and instructional staff.
Provides coaching, performance management, and professional development.
Establishes clear goals, expectations, and accountability structures.
Fosters a culture of continuous learning and excellence.
Collaborates and supports Unit Manager and participates in interviews.
Meets new hire for lunch as scheduled during onboarding and provides tour of area.
Serves as the point of contact to ensure new hires have appropriate access.
Ensures new hires understand orientation requirements and serves as point of contact when tasks completed.
Meets with unit leadership to discuss documentation trends to determine staff training and re-mediation opportunities.
Stays current on clinical best practices, new technologies and equipment and education methodologies and learning systems.
Introduces innovations such as, simulation labs, E-learning platforms and competency tracking systems.