Manager, Early Careers Training and Development

Raymond James•Saint Petersburg, FL

7d•Hybrid

About The Position

This position will follow our hybrid work model; we expect the selected candidate to work 3 days a week at our Saint Petersburg, FL, corporate office. Under limited supervision, the Training & Development Manager will be responsible for designing, developing, and delivering programs that enhance the skills and knowledge of our early career professionals. The manager will influence strategic direction, develop plans, and complete complex assignments to support participant development. Additional responsibilities include project management, content selection, course material development and process improvements. Working in a highly collaborative environment, the manager will ensure all trainings are aligned with business unit and firm wide learning priorities, through measurement of the effectiveness of the programs. The early careers development team is responsible for the successful onboarding, performance and retention of new associates through a robust induction experience and providing development and engagement throughout their 1-24 months.

Requirements

Knowledge of Student and adult learning and development theories
Learning development research, trends and best practices
Business process improvement
Project management and business process methodologies
Experiential learning and co-curricular development design
Skill in Developing and modifying content, presentations, participant guides, materials, job aides, etc.
Strong large group facilitation and people leadership ability
Strong project management skills and attention to detail
Results oriented, data driven, curious, passionate about learning and improving outcomes
Ability to analyze data and assess training effectiveness
Strong problem-solving skills with ability to analyze trends and best practices
Strong oral and written communication skills
Experience with learning measurement techniques
Driving business solutions through systematic tracking and monitoring deliverables
Anticipating potential issues before they arise
Advanced Excel, Word, PowerPoint, and project planning skills
Ability to Build relationships, influence and interact effectively with all levels of associates, including cross-functional and external stakeholders
Manage multiple priorities and multitask
Manage medium to large projects independently while balancing daily required tasks
Lead and adapt to change
Deal with ambiguity and create process and structure where it does not currently exist
Communicate crisply and candidly, influence, and foster candid dialogue
Problem solve and makes decisions when variables, alternatives, and outcomes are not clearly defined
Demonstration of analytical skills, including ability to arrange and tell a story with data
Partner with other functional areas to accomplish objectives
Self-driven, energetic, enthusiastic, and inclusive; creating or responding constructively to challenging new ideas and inputs
A Bachelor’s Degree and six (6) years of experience in designing and managing development programs and/or talent management processes

Responsibilities

Provides input on the strategic direction of Early Careers development initiatives to meet individual and organizational learning needs
Design, develop, assess and recommend development sessions, processes, tools and resources that align to the skill competency model
Prepares and delivers written and verbal presentations and proposals to management
Collaborates and builds positive relationships with stakeholders, including Early Careers recruiting, HR Business Partners, Talent Consultants, Learning & Development, LMS administrators, and Business Unit training groups
Conducts pre-program capability assessments to identify skill level
Creates effective and engaging course materials, including workbooks and presentations for e-learning modules and live/virtual sessions
Assess the impact and effectiveness of sessions to demonstrate success metrics, communicate results and recommendations for continuous improvement and consistency
Facilitate and deliver virtual and in-person development sessions
Assess the effectiveness of training sessions through evaluations, surveys, and make necessary adjustments for continuous improvement and consistency
Manage the training program within timelines and budget, ensuring cost-effective use of resources
Perform external research and benchmarking on learning trends, priorities, and initiatives
Performs other duties and responsibilities as assigned